Income Collection & Enforcement Officer
12 month fixed term contract
Do you have what it takes to help the Council maximise its income to provide vital services to its residents?
This is an exciting and challenging opportunity within the Revenue Services Department (Income Collection & Enforcement Team) dealing with the recovery and enforcement of Council Tax.
You will join our busy team in proactively engaging with debtors to recover council tax arrears. This will include the recovery of council tax on closed accounts where the debtor has left the borough.
The role will involve making outbound calls and contacting agents and landlords to obtain forwarding addresses as well as issuing traces for absconded debtors.
Ideally, you will have experience in a revenues environment and be able to demonstrate sound knowledge on the sources of local government income. Training will be provided to meet the demands of the role.
We are looking for enthusiastic and self-motivated individuals with excellent communication, administrative and organisational skills to manage your busy and varied workload.
If you believe you meet the requirements and have the necessary skills, then we would love to hear from you.
Additional Information
The role is based at the new Town Hall at Whitechapel, but on completion of training, will benefit from a mixture of office and remote hybrid working.
This is a 35-hour week contract and a satisfactory DBS clearance is required for these posts.
12 month fixed term contract.
Application Details
All applications should be made via our online application system, no CV’s or alternative forms of applications are accepted. Internal employees should apply via the council's Intranet. External applicants apply via the Council's website www.towerhamlets.gov.uk/careers
Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.
Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.
We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.