The London Borough of Waltham Forest is looking for a Digital Innovations Programme Manager to help deliver the Council’s ambitious transformation and change agenda, as part of our approach to digital innovation.
About the role
The Digital Innovations Programme Manager will be responsible for:
Leading and identifying a programme of innovation projects that look to improve services for the customer and deliver savings. This includes (but not limited to) Corporate automation, Single View of customer and Single View of Place.
Developing a Connected Places Roadmap – a strategic roadmap for smart and digital innovation in the borough.
Developing innovative approaches to engagement with internal business areas to understand and inform their innovation needs and supporting demand management into delivery pipeline.
Adopting the role of technology business partner undertake horizon scanning both internally and externally to identify innovation opportunity within digital local government delivery.
Reporting to the Head of Change for the technology and digital portfolio, delivering the programme for the Assistant Director of Digital Innovation and Delivery.
You will have experience of managing digital delivery programmes and digital change initiatives, be able to demonstrate successful implementation and have in-depth knowledge and experience of all stages of the digital project and programme lifecycle, especially mobilisation of innovative programmes.
You will have a comprehensive understanding of current digital innovation themes and trends across the sector.
You will have outstanding interpersonal communication skills with internal and external stakeholders, with an ability to convey complex information and innovation initiatives to a diverse range of audiences and deliver difficult messages whist maintaining buy-in.
You will be a keen problem solver with high levels of accuracy and attention to detail. You will be able to operate and thrive in an environment with high levels of ambiguity and possess resilience to bounce back from difficult situations.