Infrastructure and Networks Services Manager PO8

Infrastructure & Networks Services Manager

Waltham Forest

Salary £51,717 to £54,873

About Waltham Forest

Driven by our sense of the place and its people, we constantly develop and evolve. Waltham Forest is London’s first Borough of Culture and 2019 MJ Council of the Year. Our opportunities are real: a new university campus, £300million new shopping centre, 10,000 new homes over the next ten years, re-invigorating a much-loved 950-seat theatre back and a new hospital at Whipps Cross. 

However, we face challenges and need people that thrive in creating solutions and unlocking potential in all areas. Our Technology Service has transformed the IT experience of customers and staff. We have migrated to cloud services and infrastructure, redefined public web and transactional services, retained control over our core technology and network, and enabled new ways of working for our staff.

About the role

As the manager of Infrastructure and Network Services, your team leads the design delivery and support of the council’s core ICT systems, this is crucial in enabling us to continue to get the most out of Digital and Technology opportunities. Reporting to the Head of ICT Operations and working within Technical Services, the scope of the role includes:

• To lead, develop, and operationally manage 7 members of the Infrastructure & Networks Services team, including 3 Networking and 4 Infrastructure staff.
• Accountable for the infrastructure environment including, datacentres and cloud services, local servers and hyperconverged systems, core office systems, networks & devices, firewalls, internet & secure public sector connectivity, backups, remote working and 3rd party connectivity.
• Responsible for monitoring and managing services and systems to ensure that availability, capacity and security aligns with service requirements and SLAs while responding to changing requirements.
• Provide technical expertise, implementation and transition support and leadership to colleagues in Technology Services, Change and Digital Services for service specifications, design, implementation, and technical design changes.

About you

Can you successfully manage an experienced and high performing Infrastructure and Network Services team?  Do you strive to always provide the best possible service? Are you a leader who inspires trust? Then we may have a role for you!

This is an opportunity to join a successful team, make a real impact, and deliver technology and services that enable this ambitious Council to continue to serve the community.

Application Process

Please complete the application form and for an informal conversation about the role and working for Waltham Forest Council please contact the Head of ICT Operations, David Frewin at david.frewin@walthamforest.gov.uk

Timescales

Application closing date 30 September 2022 at 23:59.