Temporary Accommodation Placements Manager

Temporary Accommodation Placement Manager

Salary range: Grade 16 £60,573 - £62,766 p.a. plus fantastic benefits
Contract: Permanent 
Hours of work: 36 hours per week
Location: Croydon

Lead Croydon’s Temporary Accommodation service and help deliver safe, secure homes for families in need.

We are looking for a skilled and motivated Temporary Accommodation Placement Manager to lead Croydon’s placement and income collection functions. This role is at the heart of our Housing Needs service, ensuring households in crisis are placed swiftly into safe, suitable accommodation while achieving best use of resources and value for money.

About the role

• Lead and manage the Temporary Accommodation Placement Team and Accommodation Income Team.
• Oversee the allocation and management of temporary accommodation, ensuring properties are compliant, safe, and let in line with policy.
• Take the lead on contracts with accommodation providers, monitoring standards and driving improvements.
• Work closely with the Procurement Manager to ensure properties are of good quality and meet demand.
• Oversee the income collection function, achieving and exceeding collection targets.
• Manage budgets and contracts (up to £8m), ensuring financial controls and value for money.

About you

• Extensive knowledge of homelessness law, housing legislation, landlord and tenant law, and welfare reform.
• Proven experience of managing temporary accommodation services, contracts, and budgets in a high-pressure environment.
• Strong leadership skills, with the ability to inspire, motivate, and develop multi-disciplinary teams.
• Excellent communication, negotiation, and influencing skills with senior stakeholders, landlords, and partner agencies.
• Ability to analyse complex information, develop strategies, and deliver service improvements.
• A commitment to fairness, inclusion, and high-quality customer service.

Why join us?

This is a unique opportunity to play a central role in Croydon’s response to homelessness. You’ll lead critical services that support some of the borough’s most vulnerable residents. Our benefits include:

• Inclusive Culture: Join a team that values diversity and is committed to creating a supportive work environment where all staff can thrive.
• Career Development: We invest in our staff and support their development.
• Generous Benefits Package: Enjoy a comprehensive benefits package, including a Local Government Pension Scheme with an average employer contribution of 20%, up to 31 days of annual leave (eligibility criteria apply) in addition to Bank Holidays and option to purchase more, a commitment to your well-being and work-life balance with access to the confidential and free Employee Assistance Programme 24/7.
• Family Friendly provisions: Generous maternity leave and family leave provisions
• Work Life Balance: Options for flexible and agile working options in line with service demand

View our full range of Staff Benefits - Staff Benefits - Croydon Jobs Careers

View Temporary Accommodation Placements Manager role profile please click here

Assessment Centres: Week Commencing 20 October 2025

Croydon Council’s priorities

The Council balances its books, listens to residents, and delivers good sustainable services

• Get a grip on the finances and make the council financially sustainable
• Become a council which listens to, respects and works in partnership with Croydon’s diverse communities and businesses
• Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors
• Ensure good governance is embedded and adopt best practice
• Develop our workforce to deliver in a manner that respects the diversity of our communities

Key business plan outcomes:

• Croydon is a place of opportunity for business, earning and learning
• Children and young people in Croydon have the chance to thrive, learn and fulfil their potential
• Croydon is a cleaner, safer and healthier place, a borough we’re proud to call home
• People can lead healthier and independent lives for longer
• Croydon Council’s new ways of working

Equal Opportunities Statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. 

Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.
The Successful candidate will be subject to a DBS check, if the role requires one.