Technical Support Administrator x2

Fixed Term Contract - 1 Year

Location: Ley Street Depot, Ilford, IG2 7QZ

Redbridge is an ambitious, diverse and exciting east-London borough. What we do is driven by changing our relationship with local people to support our vision. As a result, we've developed innovative ways to build our communities and transform our Council.

We're one of the fastest growing parts of the country and the third most diverse London borough. Our communities are attracted by a mixture of excellent schools, relatively affordable housing, high-quality open space and rapid transport connections into the heart of the city.

An opportunity has arisen in the NES Business Support Team at Ley Street Depot.   This role will include working as part of a team, with a wide-ranging role in supporting frontline services within Neighbourhood & Environmental Services, including Waste, Fleet Assets & Transport, Community Protection, Consumer Protection & Licensing, and associated activities. 

Essential qualifications and experience

• Working Knowledge of Microsoft Office
• Planning and Organising Skills
• Understanding of GDPR, confidentiality, safeguarding and diversity
• Strong oral and written communication skills
• A ‘can do’ attitude and problem-solving orientation and understanding the importance of ticket creation and timely resolution.
• Proven ability to adapt quickly to changing priorities.
• Ability to liaise with internal and external stakeholders in a professional manner.
• Minute taking skills

We are seeking someone with either some relevant experience in this area of work or an interest in developing their skills in this area of work. You will need good IT skills, an analytical approach to problem solving, good written and verbal communication skills and excellent people skills.

This is a dynamic, team-based role offering a chance to contribute to the smooth running of vital public services. Whether you bring direct experience or a strong interest in developing your skills, we want to hear from you!

To apply for this post please visit www.redbridge.gov.uk/jobs or copy the following link into your browser: 

https://ce0320li.webitrent.com/ce0320li_webrecruitment/wrd/run/ETREC107GF.open?VACANCY_ID=706028fYPy&WVID=958433OaLq

All short-listed applicants will need to demonstrate proof of right to work in the UK.

We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief.