Summary

What's it all about

As a Data Compliance Officer, you will play a crucial role in supporting the Data Protection Manager in achieving compliance with the UK General Data Protection Regulation (UK GDPR) and associated data protection legislation. You'll act as a key adviser to the wider business, supporting operational teams with the implementation and maintenance of data protection best practices.

How you'll make a difference

By ensuring that NHG's data handling practices comply with legal and policy obligations, you'll protect customers' personal data and help us build trust. Your work will reduce data risks, improve our response to subject rights requests and breaches, and support NHG in meeting its legal obligations

How you'll do it

• Investigate and respond to security incidents, data breaches and data protection-related complaints
• Manage and respond to subject access and other data rights requests within statutory timeframes.
• Act as first point of contact for business queries on all data protection issues, including DPIAs, data sharing agreements, and action plans.
• Develop and update internal data protection guidance for staff and deliver training across the organisation.
• Maintain key compliance logs, including breach and subject access request registers.
• Collate and analyse data protection performance metrics to contribute to senior reports.
• Support Information Asset Owners in delivering their data protection responsibilities.
• Undertake audits and risk assessments, sharing lessons and best practice across the business.
• Provide support to the Data Protection Manager on data protection projects.
• Work with business areas to develop and improve record keeping systems aligned with GDPR and internal policies.
• Ensure that you follow and keep up to date with all relevant NHG and statutory policies and related procedures including health and safety and financial regulations.
• Ensure that you follow and keep up to date with all relevant Notting Hill Genesis and statutory policies and related procedures including health and safety and financial regulations.
• Hybrid arrangements - at least three days a week in an office. On other days, working from home may be possible, depending on the work and the interaction required.

The ideal candidate

We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.

Essential:

• Experience in a data protection function.
• Proven experience investigating and resolving data protection breaches and complaints.
• Experience of handling data subject access requests.
• Working knowledge of UK GDPR and Data Protection Act 2018.
• Experience of developing and delivering training on data protection issues.
• Skilled in drafting DPIAs and data sharing agreements.
• Excellent organisational and planning skills.
• Strong communication skills, both written and verbal.
• Good knowledge of Microsoft Office (Word, Excel, PowerPoint) and Adobe Acrobat.
• Attention to detail and problem-solving abilities.
• Experience producing reports and metrics for internal stakeholders.

Desirable:

• Experience working in a large, customer-facing organisation.
• Experience of housing associations or public sector environments.
• Experience of delivering or supporting data protection projects.
• Experience of audit or compliance monitoring.

What's in it for you?

Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.

Benefits include:

• Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
• Generous pension scheme
• Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
• Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
• Health cash plan
• Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
• Interest free loans - season ticket loan, tenancy deposit loan, and training loan
• Cycle to work scheme.
• Life Assurance x 4 annual salary

All about us

Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.

For more information on what we do and what makes us different please visit:https://group.nhg.org.uk/careers/

We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.

To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/

Selection Process

Step 1: If you are interested, please send your application now! Closing date is  18 August 2025

Step 2: Successful candidates will be asked to do an assessment  and an interview

Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  

Should a redeployee apply for this role, their application will be considered before any others.

NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.