Quality Assurance Officer

2x full time roles 36 hours per week and 1x part time 18 hours per week
The advertised salary is for full time work, the salary for part time will be calculated on a pro-rata basis. The part time salary is £18,534 - £19,029 pa.

Are you looking for an opportunity to play a key role in driving improvement in Adult Social Care?
Enfield Council is committed to maximizing the health and independence of our residents through improvements in how adult social care operates, commissions and delivers services. This improvement work is in the context of closer integration with health partners, closer partnership with other Council departments and functions, and close collaboration with our voluntary and community sector.
To help us achieve this and contribute to making Enfield a fairer place for all, we are seeking a Quality Assurance Officer who will based within the Adult Social Care.
About you
We value experience of having worked closely with service users within provider services to improve outcomes. Ideally, you will have experience of working in a care setting or with a variety of providers and people with a range of needs that may include disabilities, physical or mental health conditions and/or older people. We are looking for candidates who are solution focused, with a positive attitude and committed to the provision of excellent services for all residents.
We are looking for individuals who will place the complex needs of the people of Enfield, at the centre of everything they do, ensuring that services are accessible, of the highest quality and represent value for money. Confidence and assertiveness will be key to your success as you develop and maintain a range of effective working relationships, both internally and externally. You will also bring excellent planning and organisational skills.
About us
It is an incredibly exciting time to be joining us. If you are passionate about fairness and want to be part of a team which is focussed on supporting residents to reach their goals, you couldn’t be in a better place.
Enfield Council has a clear vision to make Enfield fairer and create a place where everyone, whatever their background, can reach their potential and enjoy a good quality of life.
We are committed to changing the way we work by building on the strengths and resilience in our communities to intervene earlier so that we can prevent, delay or reduce the escalation of problems and to support people to stay as healthy and independent for as possible.
We commit to our staff and provide a wide range of learning and development opportunities as well as a supportive and collaborative working environment in which people can thrive. In return we simply ask that you share in our commitment to the residents of Enfield.
Contact Details:
If you would like to know more about the role, please contact Hannah.Tingey@enfield.gov.uk or Samantha.Gajadhar@enfield.gov.uk for an informal discussion
If you have any difficulties accessing this information, please contact Iona Mackinnon at iona.mackinnon@enfield.gov.uk
“This authority is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment”.
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV.
Why it's great to work for Enfield Council:

- An excellent pension through the Local Government Pension Scheme (LGPS).
- Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
- A blend of remote and office based working for most roles.
- Interest free season ticket loan repayable over three or ten months.
- Career development and learning experiences from a range of training courses and learning methods.
- Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
- Health and leisure discounts and tax-free bikes for work.

We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more.
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.