Business Support Officer

The role

Are you a highly organised and tech-savvy professional who thrives in a fast-paced environment? Southwark Council is looking for a Business Support Officer to play a crucial role in delivering high-quality administrative and project support across our Governance and Assurance department.

What sets this role apart?

• Strategic Influence: Work at the heart of decision-making, supporting Legal Services, HR, Facilities Management, and Elections.
• Cutting-Edge Tech: Leverage advanced IT systems, including bundling software and Sinerix electronic signatures.
• Flexibility & Growth: Enjoy hybrid working, career development, and a role that evolves with your expertise.

Your Mission

• Manage business support functions to ensure seamless service delivery across Legal Governance & Assurance teams.
• Oversee administrative processes, project coordination, and stakeholder inquiries.
• Maintain accurate digital and manual records, using specialist IT tools for data accuracy and reporting.
• Handle calls, emails, meetings, and data management (scanning, archiving, logging, and distribution).
• Participate in business process improvements to enhance operational efficiencies.
• Take meeting minutes and follow up on action points to drive accountability.
• Ensure compliance with financial policies while managing service finance processes.

What You Bring

Our team provides first-class support to Legal Services, Constitutional Services, HR and Organisational Development, Corporate Facilities Management, and Election Events. We need a dynamic and experienced Business Support Officer who will bring a blend of the following:

• Proven experience in business administration within a large matrix organisation.
• Strong IT proficiency, including Microsoft Office 365, with the ability to produce reports and presentations.
• Experience in researching, developing, and implementing process improvements.
• Exceptional organisational skills with the ability to prioritise tasks independently and meet deadlines.
• Excellent verbal and written communication skills.
• Analytical mindset with problem-solving abilities and a strategic approach.
• Passion for governance, democracy, and driving meaningful community impact.
• Ability to engage stakeholders, lead initiatives, and champion continuous improvement.
• Enjoy a balanced approach with flexible home working, alongside occasional travel to our London Bridge HQ.

Additional salary details

About Southwark Council

Southwark Council is the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues such as The Shard, The Tate Modern and Borough Market along with many social enterprises and we have a young, diverse, and growing population.

At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities.

Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.

Benefits and more information:

Working for Southwark Council – Southwark

Salary Range: £37,437 - £43,542

Recruitment timetable

Application Closing Date: 11.59pm on the 20th of April 2025

Interview Date: The 29^th of April 2025

We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities.

This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative.

We particularly welcome applications from members of the black, Asian, and ethnic minority communities to increase representation at senior management level in the Council.

Guaranteed Interview Scheme

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care.
• If you consider yourself to be disabled or if you have a long-term health condition.

We reserve the right to close this vacancy early if we receive sufficient applications for the role, in which case we will move the key dates for the process. Therefore, if you are interested, please submit your application as early as possible.

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