Business Operations Team Manager
Business Operations Team Manager within the Children and Family Services
An exciting opportunity has arisen for two Business Operations Team Manager roles within Children Services. The posts will sit under the Children Services Business Operations team who provide support to a variety of internal and external customers across the council.
As a Team Manager you will be responsible for ensuring the smooth running of the business operations support across Children and Family services working collaboratively with management colleagues to create and implement procedures on duties aligned to teams.
Within this role you will be expected to oversee the team’s workload, manage resources to ensure tasks are covered across the service, direct line manage up to 9 officers, manage, create and update processes, provide coaching and training, action or co-ordinate the allocation of ad hoc tasks delegated by the heads of service and provide resource cover to ensure tasks are completed if workload is high or capacity short in any area of the wider service.
This role will undertake statutory daily administrative tasks and it is therefore important that timescales are met on tasks with the highest of quality. It is important that as a Team Manager you have a good level of ICT knowledge in Word, Excel and experience of inputting into a database system. Prior knowledge of working with the Children Services Database would be an advantage.
Accuracy, organisational skills and the ability to work positively within a team are crucial skills required for this job. We are looking for candidates who have a can-do attitude with an understanding and commitment to Enfield’s core behaviours.
Information processed and heard within Children’s Services can be highly sensitive and at times includes distressing content. For this reason, it important to consider this before applying.
If you believe you have the experience of managing staff and can meet challenging deadlines, deliver a high-quality service and have the ability to develop excellent working relationships we would like to hear from you.
Contact:
If you require further information regarding the Team Manager post, please do not hesitate to contact shelley.aldridge@enfield.gov.uk directly or complete and submit the application to apply for one of the positions.
If you have any difficulties accessing this information, please contact Iona Mackinnon at iona.mackinnon@enfield.gov.uk or on 02045265336
Enfield’s Social Care Centre of Excellence confirms our commitment to creating and maintaining an environment for new and existing staff to be the best and deliver high quality social work to our most vulnerable children and young people. It brings our recruitment, professional development and support into the one portal for social care staff to see what we have to offer and how we are supporting them to continue to learn and develop on a professional basis. For more information please visit https://new.enfield.gov.uk/centreofexcellence/about-us/
“This authority is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment”.
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV.
Why it's great to work for Enfield Council:
- An excellent pension through the Local Government Pension Scheme (LGPS).
- Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
- A blend of remote and office based working for most roles.
- Interest free season ticket loan repayable over three or ten months.
- Career development and learning experiences from a range of training courses and learning methods.
- Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
- Health and leisure discounts and tax-free bikes for work.
- 1 month's paid sabbatical for registered Social Workers working in Children's Social Care.
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more.
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.