Business Support Officer
Salary range: £33,912 - £35,982 p.a. inc. London weighting
Contract: Permanent
Hours of work: 36 hours per week
Location: Civic centre and other locations from time to time
This position will provide efficient and professional day to day business support to social care teams within the Children and Young People Department. The position will be part of a central team of business support officers and will be expected to develop a good business relationship and network within the service areas which the post supports and the wider department.
This will involve minute taking at meetings, updating systems and folders and acting as the first point of contact within the relevant teams, maintaining professional communications with internal and external customers and partners by taking responsibility for all email/post/telephone queries and handling them as appropriate, and taking ownership of the business support needs of the allocated service area and have expert knowledge of their business processes.
The successful candidate must understand the importance of safeguarding children, and how their role supports other officers to carry out their safeguarding responsibilities.
The postholder must be able to communicate effectively in oral and written form with a range of professionals, including Council staff, members of the public and other organisations. They must have excellent interpersonal skills and be able to build positive relationships with internal and external partners.
The postholder will support teams who work in a fast-paced environment, and therefore they need to be highly organised, able to manage their own workload and to be flexible to respond to new priorities. The successful candidate will have good IT skills and have the ability to use many computer systems concurrently, while maintaining attention to detail.
Minute taking is paramount to this role and will be part of the interview process.
If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.
Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.