Resettlement & Migration Officer
About us
In Tower Hamlets we are committed to building relationships and strengthening families by working with people in a compassionate and understanding way. We are ambitious for Tower Hamlets children and families and endeavour for every child and young person to be healthy, safe, and successful.
Tower Hamlets is a progressive, ambitious, and diverse place to work. We place children and families at the heart of everything that we do and are relentless in our pursuit of positive outcomes for all.
Our Better Together Practice Framework is based on the ideas and concepts which underpin Restorative Practice and draws from other strength-based approaches, such as Systemic and Trauma Informed Practice.
Our C-Change approach: Connect, Curious, Community, Co-Produce, Collaborate, Check, sets out “6 Cs” for our work with children, young people their parents and carers, and each other.
About the role
Over the last two years we have seen over 3000 asylum seekers and refugees move into the borough. The team created to support these migrants is called the Resettlement & Migration team (RMT), we are looking to recruit a Resettlement & Migration Officer to join the team. The team offer wrap around support to all sanctuary seekers in Tower Hamlets including Ukrainian and Afghan refugees and asylum seekers. You will offer resettlement and integration support to sanctuary seekers, you will do this by offering regular check-ins (phone and in person) with those on the various schemes and provide full support to new residents and ensure that they are given all the necessary tools to settle in the borough. The team also offer a duty line that is available for professionals and residents to contact should they wish to enquire about support available for a sanctuary seeker, you will be required to cover duty. You will consider safeguarding needs and will make referrals to statutory agencies were necessary. The role is office based in Tower Hamlets Town Hall situated in vibrant Whitechapel. However, officers are expected to carry out duties in many different environments within the community, including, but not exhaustive to, family homes, schools, jobs centres and asylum hotels. Some of which accommodate hundreds of single males. Travel cards are provided for journeys within working hours but not for journeys to and from work. The role is a permanent contract.
The Resettlement & Migration officer will have responsibility over the following areas:
1. Managing a caseload -ensuring that sanctuary seekers are supported to integrate into the community.
2. Escalating cases to statutory services where required.
3. Work with internal and external partners to provide the community with excellent support, advocating where required.
4. Contribute to the effective running of the service, keeping records, providing data, and contributing the service KPI’s.
About you
· Experience of working with marginalised communities including both children and adults.
· Experience of carrying out client needs assessments, goal setting and progress reviews.
· Experience of making statutory referrals including adult safeguarding, children’s safeguarding and housing.
· Applications are welcomed from those who speak other languages eg. Arabic, Farsi, Pashto, Ukrainian, Russian, Tigrinya
Requirements
For further information regarding the role, please contact Nicola Mutale, Asylum Seeker & Refugee Coordinator:
nicola.mutale@towerhamlets.gov.uk
How to apply
This post is open to candidates to apply directly – No referrals from agencies will be accepted.
Please fully complete the online application form via our recruitment portal Alvius. We will not consider applications which do not do this.
Interviews will take place week commencing 30 September 2024.
Additional Details
Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.
Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.
We are a Disability Confident Employer, which means applicants who declare a disability and meet the essential criteria for the post are guaranteed an interview. Care experience has also been adopted by the Council as an additional protected characteristic.
We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.