Summary

What you'll do

Our supported and temporary housing team really gets to the heart of social housing, providing homes to some of the most vulnerable and marginalised people in our communities.

Are you a dynamic legal professional ready to lead and empower a team that delivers first-class legal services? Join our business development team as a Legal Services Team Leader and make a significant impact on helping our business manage its resources for the benefit of residents.

Reporting to our Portfolio Lead, you'll manage a team of Legal Assistants and Paralegals, focusing on gaining vacant possession and handling escalated rent and service charge debt. Your role is crucial in improving business and customer outcomes while minimising risk and spend.

How you'll do it

Our business development team works alongside our resident-facing colleagues and managers across supported and temporary housing, to deliver excellent services in quality homes and places, employing a variety of specialist functions and utilising a broad range of skills. You'll need to work well under pressure delivering a 'can do' and high-quality support service in an area where attention to detail is critical but knowing that you'll be part of a friendly and supportive team.

Specific duties will include:

• Ensuring all casework is assigned and managed effectively and delivered to high quality
• Monitor caseloads to ensure performance indicators and reporting requirements are met
• Work with colleagues to forecast risk arrears cases, lease expiry and possession
• Implement lessons learnt and encourage early intervention practices
• Work with colleagues to design and deliver training to operational colleagues

The ideal candidate

You'll provide proactive legal services help and advice to your team and the wider supported and temporary housing team. As the environment is extremely busy, we'll be counting on you to support them to deliver an excellent service. You'll also need to have good written skills and be very organised in order to meet deadlines and ensure the work of the team runs smoothly.

Essential:

• Experience working within a legal department, housing association, local authority or similar
• Experience supervising others' work and managing a high-functioning team
• Experience managing your own caseload with cases similar to those in this role
• Ability to exercise sound legal judgement and rational decision-making on complex cases
• Good spoken and written English skills
• Understanding of applicable legislation and the Civil Procedure Rules
• Good legal drafting, report writing and presentation skills
• Organisational skills, accuracy and attention to detail
• A law degree, CILEx or equivalent
• Proficiency using legal databases and MS Office suite
• Good research skills
• Ability to work independently whilst also maximising strong relationships within the legal team, operational team clients and third party stakeholders

What's in it for you?

Once you join us, you'll find plenty of opportunities to grow within our organisation, whether that be in operations or within the wider organisation. Nearly 70% of our colleagues are from a diverse background and we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.

Benefits include:

• Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
• Generous pension scheme
• Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
• Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
• Health cash plan
• Staff discounts - access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
• Interest free loans - season ticket loan, tenancy deposit loan, and training loan
• Cycle to work scheme
• Life Assurance x4 annual salary

All about us

Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 people.

For more information on what we do and what makes us different please visit:

https://group.nhg.org.uk/careers/

We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/

Selection Process

Step 1: If you are interested, please send your application now! Closing date is 21st August 2024.  

Step 2: Successful candidates will be asked to do an assessment  

Step 3: Successful candidates will be invited to interview  

Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .   

Should a redeployee apply for this role, their application will be considered before any others.

Disclaimers

NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.