Paralegal

Our supported and temporary housing team really gets to the heart of social housing, providing homes to some of the most vulnerable and marginalised people in our communities. Are you a legal professional with a passion for housing management and a desire to make a difference? Join our business development team as a Paralegal and become part of our legal resource.

You will provide crucial legal support to our operational and repairs teams on a range of housing management and disrepair issues. As a trusted and knowledgeable voice on legal matters, you'll work closely with resident-facing officers, repair teams, and tenancy sustainment and safeguarding teams to ensure cases are handled sensitively and effectively.

Our business development team works alongside our resident-facing colleagues and managers across supported and temporary housing, to deliver excellent services in quality homes and places, employing a variety of specialist functions and utilising a broad range of skills. You'll need to work well under pressure delivering a 'can do' and high-quality support service in an area where attention to detail is critical but knowing that you'll be part of a friendly and supportive team.

Duties include:

• Managing your own caseload to provide legal support to operational colleagues on a range of housing management-related issues
• Manage your own caseload to provide legal support to repairs colleagues, particularly the handling of disrepair claims within the pre-action protocol
• Prepare, draft and respond to all necessary legal documentation to high standard, including internal reports with recommendations for decision
• Work effectively with panel solicitors where external involvement is required
• Work collaboratively with, and offer coaching to, legal assistants across casework, as needed
• Confidently represent the business in external settings, such as court, multi-agency meetings, mediation and casework panels

The Ideal Candidate

You'll provide legal services aid to your team and the wider supported and temporary housing team. You'll need to support them to deliver an excellent service in this busy environment. You'll also need to have good written skills and be very organised to meet deadlines and ensure the team runs smoothly.

Essential:

• Experience working with a legal department, housing association, local authority or similar
• Experience managing own caseload with cases similar to those required within this role
• Good spoken and written English
• Excellent verbal and written communication skills
• Good grasp of applicable legislation and the Civil Procedure Rules
• Good legal drafting skills
• Strong report writing and presentation skills
• Strong organisational skills, accuracy and attention to detail
• Proficiency using legal databases and MS Office suite
• Good research skills
• Ability to work independently in a fast-paced environment
• Proven ability to develop and sustain strong relationships with your team and third party stakeholders
• A law degree, CILEx or equivalent

You'll find plenty of opportunities to learn and grow within our organisation, whether that be in operations or within the wider organisation. Nearly 70% of our colleagues are from a diverse background and we value and respect difference and are committed to building an inclusive.

Benefits include:

• Excellent annual leave allowance and flexible working opportunities
• Generous pension scheme
• Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements
• Employee assistance - free confidential advice and counselling services provided.
• Health cash plan
• Staff discounts - access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, insurance, etc.
• Interest free loans - season ticket loan, tenancy deposit loan, and training loan
• Cycle to work scheme
• Life Assurance x4 annual salary

Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 people. For more information on what we do and what makes us different please visit:https://group.nhg.org.uk/careers/

We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/

Selection Process

Step 1: If you are interested, please send your application now! Closing date is 21st August 2024.  

Step 2: Successful candidates will be asked to do an assessment

Step 3: Successful candidates will be invited to interview

If you are not able to apply online or if you have any reasonable adjustment requirements due to disability or a medical condition to fully participate in the recruitment process, please discuss this with our hiring team via

Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role. Please submit your application at your earliest opportunity.