Senior Debt Advisor

Salary: £43,004

Grade: Level 4 Zone 1

Location: 5 Pancras Square N1C 4AG

Contract Type: Permanent

Hours: Full Time        

Closing Date: Tuesday 3rd September 2024; 23:59 

About Camden

Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind.  Here’s where you can help decide a better future for us all. 

How You’ll Be Involved

As our Senior Debt Adviser, you'll provide expert guidance and support to residents struggling with debt. You'll work closely with complex cases, crafting personalized solutions and financial plans to help them get back on track. When necessary, you'll represent clients in court, advocating for their rights and interests.

You'll share your expertise with other teams across the council, enhancing their understanding of debt management and financial inclusion. Your decisions will have a tangible impact, as you allocate emergency funds to those in crisis and support your team to work collaboratively and efficiently.

You'll prioritize building strong relationships with colleagues and ensuring that every client feels heard and supported. As part of our team, you'll be part of a dynamic environment that continually reflects on its approaches and proposes new ways to make a positive difference.

If you're passionate about making a real difference in the lives of Camden's most vulnerable residents, join our team as a Senior Debt Adviser.

This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.

To view the Job Profile, please click HERE or copy and paste the below URL into your browser: http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10585426/file/document?inline 

All About You

To find out more about what it is like to work at Camden, meet some of our People by visiting 'www.camdenjobs.co.uk/our-stories'.

We're seeking a talented and experienced Debt Advice Caseworker to join our team! As a key member of our debt advice service, you'll provide expert guidance to individuals struggling with debt, helping them take control of their finances.

With a strong background in debt advice, you'll have experience negotiating with creditors, disputing debt proceedings, and providing advice on income maximization, financial statements, and budgeting.

As a certified Debt Advice Caseworker with a recognized body (IMA Money Advice Certificate) and trained by a reputable organization (e.g. IMA, Advice UK, Shelter, CAB), you'll bring your expertise and enthusiasm to our team.

What We Offer

At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme. 

Visit 'www.camdenjobs.co.uk/staff-benefits' for more details.

Inclusion and Diversity 

We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.

To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit https://www.camdenjobs.co.uk/inclusion-and-diversity 

Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.

Asking for Adjustments 

Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at resourcing@camden.gov.uk or post to 5 Pancras Square, London, N1C 4AG.