BE BOLD, MAKE A DIFFERENCE, SHOW YOU CARE

Senior Digital Developer
MM1 £42,909 - £54,333 pa
Perm
Full Time

This is a great opportunity to join a successful, high performing Digital Team, in an ambitious Council that is always striving to move forward. Our Digital Services Team have transformed the way we deliver our services and are reflecting the new ways of working with the use of Digital, Data and Technology.

We are looking for a success focused and hands-on senior digital developer responsible for maintaining and developing/enhancing new services to compliment existing services. Responsible for the continual improvement, innovation and support of the council’s entire catalogue of services and applications across the council maintaining and striving for the best services possible to our customers, residents and businesses.
The Senior Digital Developer is an important role within Digital Services, reporting into the Corporate Systems Lead. You will have a strong understanding of SOAP, XPath, XSLT, HTML & JavaScript and come from a development/software installation background. Within this role you will be working with internal teams and customers to understand requirements and you will be responsible for the customer solution and design, define the best functional and technical solution in conjunction with the Enterprise Architecture team, assist with install and implement our users software and configure, integrate and customise it based on customer needs.

You will work across a range of digital projects and service optimisation improvements. You will work to set development standards working collaboratively with the Digital Services team and ensure high quality processes; code and integrations are delivered in line with service and customer goals.
You will actively own the development projects in our backlog and those submitted via the pipeline, including development of our Customer Portal (CRM) system and integrating into back-office systems create front end forms for customers to complete which are processed by back-office automation.

You’ll thrive using agile methods and enjoy working openly, collaboratively and as part of a multidisciplinary team focused on one or more projects at a time. Above all, you want to make Enfield better, which may sometimes involve challenging the status quo.

Key Accountabilities:
You will be expected to:

- Development of council services and digital solutions, ensuring all development tasks are delivered at a high quality, on time and provide an excellent customer experience.
- Recommend areas for service improvement based on relevant data and information
- Will provide intermediate level system analysis, design, development, and implementation of applications and databases
- Having accountability for managing the areas of technical and solutions support, and development.
- Will own the end to end from building, process (workflow) and integration to Line of Business applications
- Create accessible services by building, adapting and maintaining digital products, solving technical problems and continually looking for ways to improve efficiency and experience using new tools and techniques.
- Working in close collaboration with other Digital Services colleagues such as Business Analysts (BA), Digital Services Project Managers, Technical Architects, Systems and Server Engineers and Application Integration Engineers.
- You will engage and work with senior managers, colleagues in Customer Services and other teams across council.
- Lead, manage and coach the team to ensure they develop and deliver high quality solutions and are seen as business enablers.
- Demands of this role involve regularly managing a number of competing activities, at times with demanding deadlines, on an on-going basis, with a range of complexities, from very complex to tactical, including key decisions that could impact the delivery of the service to the whole Council and beyond, to partner organisations.
- The post holder will report to the Corporate Systems Lead on all aspects of their area of delivery, is able to influence and make decisions that are critical to the organisation’s success, contributes to the formulation and implementation of the Digital Services operating plan.
- This service may be provided 24 x 7 x 365. As such, there may be times when the post holder is required to be available out of hours, including weekends.

We are passionate about placing our customer at the heart of everything we do, and our residents deserve exceptional customer experience from the Council. We would like you to hold that principle, be bold and enthusiastic. You will be someone who has exceptional experience and understanding of change in a complex organisation, and has excellent communication skills.

If you would like to have an informal discussion about the role please contact Joseph Wink.

If you have any difficulties accessing this information, please contact Claire Turner, Senior Recruitment Advisor on 0208 132 1024 or claire.turner@enfield.gov.uk

We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.

We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents.
Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV.

We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working.

Why it's great to work for Enfield Council:

- An excellent pension through the Local Government Pension Scheme (LGPS).
- Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
- A blend of remote and office based working for most roles.
- Interest free season ticket loan repayable over three or ten months.
- Career development and learning experiences from a range of training courses and learning methods.
- Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
- Health and leisure discounts and tax-free bikes for work.
- 1 month paid sabbatical for Children’s Social Workers

Vacancy Location