Operations Manager

Operations Manager

Redbridge is an ambitious, diverse and exciting east London borough. What we do is driven by changing our relationship with local people to support our vision. As a result, we've developed innovative ways to build our communities and transform our Council.

We're one of the fastest growing parts of the country and the third most diverse London borough. Our communities are attracted by a mixture of excellent schools, relatively affordable housing, high quality open space and rapid transport connections into the heart of the City.

This is an exciting opportunity to lead the Passenger Transport team in the role of Operations Manager. Based at the Council’s principal vehicle depot at Ley Street you will be leading a frontline customer facing team predominantly of staff whom drive passenger carrying vehicles transporting children with special educational needs and disabilities from their homes to school and back home, as well as vulnerable adults to day centres and activities.

Some of the duties and responsibilities of the Operations Manager are:

• To be responsible for the overall operation of the in house Special Educational Needs and Disabilities Passenger Transport function.
• Budgetary responsibility for Passenger Transport, ensuring effective use and management of the allocated budget.
• The responsible and designated officer to ensure compliance with the Council’s obligations under the Transport Act 1985 and associated legislation.
• To ensure the operation delivers value for the authority and deliver the expected performance.
• To ensure the Passenger Transport function is delivered compliantly, in line with legalisation and the relevant Council policies and strategies.
• To manage a team of Team Leaders, Driver/Attendants and a Business Development Officer, acting as the overall Line Manager for the department.

NB this is not an exhaustive list.

As a leader of a frontline, customer facing operation it is expected that the successful candidate should be present and accessible to the team they are leading.

A Transport Manager’s Certificate of Professional Competence qualification for Passenger Operations or the ability to be able to gain said qualification is essential; as is a good understanding of health and safety principals.

In addition to excel at the role you will:

• Be able to work on your own initiative, proactive and be able to work to deadlines.
• Have good literacy and be proficient with the Microsoft Office suite.
• Be able to work collaboratively and creatively with a with a diverse range of colleagues and stakeholders.
• Hold excellent communication skills both written and oral.

For an informal discussion about this opportunity, please contact Philip Dodds, Head of Fleet Assets and Transport by email Philip.Dodds@Redbridge.gov.uk

To apply for this role, please visit https://ce0320li.webitrent.com/ce0320li_webrecruitment/wrd/run/ETREC107GF.open?VACANCY_ID=293114bj4V&WVID=958433OaLq

All short-listed applicants will need to demonstrate proof of right to work in the UK. At the London Borough of Redbridge, we receive a high volume of great-quality applicants, we therefore may close a vacancy earlier than advertised. Early applications are therefore encouraged.

We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief