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Council Tax & Business Rates Inspector

  • Employer: Camden Council
  • Reference: 2904
  • Published: Mon 01/07/2024, 16:40 PM
  • Closing on: Wed 31/07/2024, 16:40 PM
  • Working Pattern: Full Time
  • Hours: FULLTIME
  • Salary: £35,000 - £39,999
  • DBS Check: No
  • Location: London

Salary: £36,141
Grade: Level 3, Zone 1 
Location: 5 Pancras Square, London, N1C 4AG
Contract type: Permanent 
Hours: 36, Full Time
Closing date: Sunday 28th July 2024; 23:59 

About Camden

Camden is listening to everyone, including you.

We’re giving a platform to people inside and outside of our community. Because we’re not just home to one of the UK’s fastest growing economies, we’re a Borough where some of the most important conversations happening today in the UK are taking place. Camden Council are making radical social change a reality, so that nobody gets left behind and here’s where you can help contribute towards a better future for us all.

What You’ll Be Doing / How You’ll Be Involved 

We are seeking to recruit a Property Inspector to join our team. 

The role will require you to be actively out and about within the Borough daily, meeting residents and visiting properties that are of interest to us in helping maintain and update an accurate database for billing purposes.

You will arrange appointments with homeowners, landlords, property agents, tenants, contractors, and business owners, when requiring access to their premises. You will also need to liaise with other agencies and departments, such as the Valuation Office Agency, Building Control and our Planning Department, all of whom whose input feeds into this position.

You will need to be decisive and confident in your decision-making ability and have an awareness of the processes and legislation relating to both Business Rates and Council Tax administration.

The role may also require you to undertake other duties as necessary to ensure our records reflect the position on the ground, ensuring we maximise income and reduce outstanding arrears.

To view the Job Profile, please click HERE or copy and paste the below URL into your browser: 

All About you

You will be dealing with the public, mainly face to face and as an Inspector must be competent and knowledgeable regarding liability, discounts, exemptions and reliefs that they may or may not be entitled to. In doing so, you will be expected to deliver a high quality, professional, customer focused service and ensure all residents are treated in an equitable manner. 

Regular inspections will also be required for sites that have been given planning permission, be it new builds, alterations or developments, where you will need to monitor their progression to establish an effective date of entry, for when they can be brought into the valuation list. 

Key Requirements

  • Practical experience of Council Tax and Business Rates a good knowledge of all the relevant principles and procedures governing it.
  • Excellent IT and communication skills
  • Ability to act professionally and communicate patiently but effectively.
  • Attention to details and getting it ‘right first time’.
  • Experience of prioritising own workload with minimum supervision and ability to adapt to changing priorities and demands in a pressurised environment (due to the nature of income collection)
  • Enthusiasm, friendliness and confidence
  • Ability to work under pressure and to tight deadlines.
  • Ability to work independently and as part of a team.

What We Offer  

At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.  

Visit 'www.camdenjobs.co.uk/staff-benefits' for more details. 

Inclusion and Diversity   

We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. 

To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit www.camdenjobs.co.uk/staff-benefits' for more details.  

Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.   

Asking for Adjustments   

Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at resourcing@camden.gov.uk or post to 5 Pancras Square, London, N1C 4AG. 

Apply Now

  • Employer: Camden Council
  • Reference: 2904
  • Published: Mon 01/07/2024, 16:40 PM
  • Closing on: Wed 31/07/2024, 16:40 PM
  • Working Pattern: Full Time
  • Hours: FULLTIME
  • Salary: £35,000 - £39,999
  • DBS Check: No
  • Location: London

Vacancy Location