Practice Manager
Organisation: London Borough of Waltham Forest
Directorate: Adult Services
Grade: PO4/PO5
Salary: £46,041 - £52,116 per annum inclusive of London Weighting Allowance
Retention Bonus/ Market Supplement: £2,000
Contract Type: Full Time / Permanent
Working hours per week: 9:00-17:15 Mon -Thursday 09;00-17:00 Friday
Weeks per year: 52
Application Deadline: 01/09/2024
Proposed Interview Date(s): TBC
Reference:1206
About Us:
Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.
We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.
London Borough of Waltham Forest is one of the Mayor of London's Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.
About the roles:
We need three practice manager roles; two in Adult Care Management Teams and one in our Adult Mental Health and Wellbeing Team (s75 partnership between LBWF and NELFT).
Reporting to a Team Manager, to manage and professionally supervise a number of qualified & support staff and to support other colleagues including NHS staff in the Mental Health and Wellbeing team. To be responsible for ensuring the delivery of high quality and legally compliant social care practice to agreed standards for the staff within the remit of the post.
To undertake the full legal range of social care assessments and develop person-led support plans that meet the needs and outcomes of individuals.
To manage a small complex caseload.
To maximise the independence and wellbeing of adults and older people.
To be a member of one of the Adult Care Management Team or Mental Health and Wellbeing Team (MHWT).
>> Click here to download the Role Profile <<
Key Responsibilities:
The Practice Manager position will sit under the Adult Care Management Teams and MHWT, who work with adults aged 18 and over, to identify and care plan for eligible Social Care and Support needs. As a Practice Manager within this remit, your role will be to support Social Workers and Social Work Assistants to manage their caseloads, providing expertise and advice to manage risks, identify solutions and advance the quality of work the team achieves. Your day-to-day responsibilities may include:
- Supporting the team through having oversight of their practice, providing regular supervisions, case discussions and quality assurance.
- Working collaboratively with internal departments, Health Services, Partners, Statutory and Non-Statutory organisations to secure a holistic approach to Assessment, Safeguarding and Care Planning.
- Identifying knowledge and service gaps within the team to ensure that quality, standards, and high levels of professional practice is achieved and sustained.
Qualifications and Requirements:
To apply, you should be a qualified Social Worker, with a current Social Work England Registration and at least 2 years post-qualified experience. We anticipate that an applicant will have the following aptitudes / ability to demonstrate:
- An in-depth knowledge of the Care Act (2014), Mental Capacity Act (2005) and other statutory legislation that governs Adult Social Care practice, regulations, Case Law, and informed best-practice.
- Knowledge and skills to advise on complex case management, including Court of Protection, Safeguarding and DoLS / LPS.
- Previous experience of providing Supervision to Social Workers and Social Care Assistants.
- Good IT Skills, as well as excellent verbal, and written communication.
- An in-depth knowledge of the Financial Implications for a Local Authority when considering and / or reviewing a commissioned care provision. As well as the ability to enable a worker to consider other resources such as S117 Rights, Continuing Health Care, Community Resources and Assistive Technology to meet needs.
In the MHWT alongside the nursing clinical lead, you will be responsible for providing support to a team of Social Workers. As a Practice Manager, you will take a lead in supporting the staff in the team, providing them with regular supervision and line management. You will assist the Team Manager in delivering a high calibre service to our clients as well as their families, carers and support networks. The work with service users involves completing Care Act assessments, preparing reports for court, completing Mental Capacity Act Assessments, and supporting people with severe and enduring needs in their recovery journey to maximise their independence. You may be required to also carry a small caseload of complex and challenging cases.
Terms and conditions:
The below terms and conditions apply to this role:
Satisfactory employment references and CIFAS identity checks;
Satisfactory declaration of interest;
This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults;
Satisfactory DBS check;
Continued professional body registration;
This post is politically restricted therefore the post holder is disqualified from undertaking certain political activities under the Local Government Officers (Political Restrictions) Regulations 1990.
As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.
How to Apply:
Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.
If you would like to discuss the role in the MHWT contact Debbie Hobbins debbie.hobbins@nelft.nhs.uk or call 07957210057.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Equal Opportunity Employer:
Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.
To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.
For more information on the benefits of working for the Council, please visit https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us.
Contact Information:
If you have any questions about this vacancy or the application process, please contact Neville Green, Team Manager at neville.green@walthamforest.gov.uk
If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk.
The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method.
Click here for further information on the Human Resources recruitment privacy notice.