Digital Project Officer

£38,364 - £40,833 per annum

12 Month Fixed Term

Newham Dockside

About the Role

As a Digital Project Officer, you’ll join a forward thinking and creative team aiming to transform and improve the Council’s online services using modern and innovative Digital technology. In addition to managing some of the core digital platforms across the Council, we have a range of projects being delivered. These range from organisation wide projects such as implementation of a new Council Online Portal and the CRM system that sits behind it, to service specific microsites and online systems. We aim to deliver online solutions that are accessible to all and are the preferred channel of engagement for our residents.

Working within project teams, you will carry out a programme and project co-ordinator role across all areas of the Digital Transformation programme. The role can vary cross projects and has a wide range of activities that you will be involved in, such as project planning and reporting, developing content on microsites/websites, monitoring analytics and accessibility for online content/services and engaging with colleagues across the Council to understand their business needs. We take a user-centred approach to our work, so as well as liaising with colleagues, you will also be involved in various user research activities with our residents.

About You

Ideally degree-educated (or equivalent) or working towards a relevant professional qualification, you’re already digitally savvy. You are familiar with digital platforms such as Content Management Systems and have a good understanding of how websites and online portals work. You will have experience in co-ordinating/managing small projects and be familiar with project administration activity. You’ll be a good communicator and have experience engaging both internal and external stakeholders. You’ll be comfortable analysing research results and then presenting them to non-technical audiences. We’re also looking for someone who will be driven, with a desire to self-develop and improve themselves by continually learning about new skills

Benefits

Flexible working arrangements including offices in Dockside and working from home.
Generous pension allowance (with employer contributions of up to 8%)
Access to Newham Rewards employee benefits scheme
Employee Assistance Programme
Eye test and Flu vouchers

If you have any questions, please contact Zain Mian, Digital Transformation Manager: zain.mian@newham.gov.uk

IMPORTANT: If you are an LBN member of staff and applying for this role as a secondment you should note that secondments are subject to the agreement of your current employing service. Please ensure that you inform your line manager of your intention to apply for the post in the first instance.

https://www.newham.gov.uk/downloads/file/6707/digital-project-officer-jd

Closing date: 8^th July

Additional Information

We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.

The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn.

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