Housing and Homelessness - Housing Options Rough Sleeping Case Officer
Housing and Homelessness - Housing Options Rough Sleeping Case Officer (12 months contract)
About us
Tower Hamlets is one of London’s most diverse, vibrant boroughs. It’s a melting pot of creativity, enterprise and cultural life that brings the best of London together in just eight square miles. It’s also a borough of contrasts, and as a Council, we know that Tower Hamlets is on a vital journey of improvement. There are tough challenges we need to tackle, but with that comes a unique opportunity to make a real impact. We’re changing – rapidly. This is a place where people make things happen. Where everyone works together with zeal, passion, and pride. As an employer, we can offer a generous annual leave package, competitive pension, and flexible working.
About the role
We are seeking a motivated and compassionate individual to join our team as a Rough Sleeping HOST Case Officer. In this essential role, you will be at the forefront of our efforts to work with rough sleepers and provide vital housing support to vulnerable individuals in Tower Hamlets. Your dedication will directly contribute to helping individuals transition out of rough sleeping situations and into stable housing.
We are seeking a motivated and compassionate individual to join our team as a Rough Sleeping HOST Case Officer. In this essential role, you will be responsible for the statutory homelessness assessment of rough sleepers providing support, developing, with them, the personalised Housing Plan. You will work with them to implement interventions to help them transition from the streets into stable housing.
As a Rough Sleeping HOST Case Officer, you will engage in outreach activities to identify and connect with rough sleepers in our local area.
You will work closely with the Street Outreach, the Pathways, housing providers, healthcare professionals, and support agencies to coordinate holistic support for rough sleepers.
The Person
We are looking for a candidate with previous experience in statutory homelessness knowledge and case working skills under the Housing Act, or homelessness support.
We are looking for a candidate with previous experience in outreach work, social healthcare coordination, with a specific focus on homelessness prevention and intervention support, specifically with expertise in statutory homelessness procedures and the Housing Act.
Strong communication and interpersonal skills are vital for building trust with rough sleepers and collaborating and ability to engage effectively with stakeholders within multidisciplinary teams to build positive relationships. A compassionate and non-judgmental approach, combined with the ability to work independently and as part of a team, will be essential in this challenging yet rewarding position.
If you have strong problem-solving abilities to assess complex needs and develop tailored housing solutions with exceptional organisational skills to manage caseloads and coordinate discharge processes efficiently. If you are confident, experienced, and are an adaptable self-starter with the ability to work proactively on your own initiative, then you may be the one we are looking for.
Join us in our mission to end rough sleeping and empower individuals to rebuild their lives. If you are passionate about making a positive impact and dedicated to supporting vulnerable individuals, we encourage you to apply.
Apply now
The job description and how to apply can be found at TowerHamlets.Jobs.
For a confidential discussion please contact ‘Lade Olugbemi, Housing Options Team Manager - HOST, M+44 (0) 7904 609 512/ lade.olugbemi@towerhamlets.gov.uk
Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.
Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.
We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.