Head of Estate Services

The Head of Estate Services will provide managed office, civic headquarters, and other operational space for the council, supporting some 3500 people including staff, contractors, and tenants to deliver facilities management (FM) services through an in-house FM delivery team supported by an approved list of appointed framework contractors.

The post holder will strategically review and develop options for the council’s future FM services provision and have overall responsibility of the maintenance & engineering, performance and business support, facilities managers, and cleaning teams.

The role will maximise revenue streams available from our property portfolio with particular emphasis on the maintenance and soft FM service provision i.e., cleaning.

In addition, you will let and manage contracts and work closely with our strategic partners to ensure we gain maximum benefit from the partnership, constantly challenging and devising new and improved ways to deliver value for money.

The essential skills required for this role are:

• A proven track record of experience at senior management level managing estate services across a broad or varied property portfolio.

• A strong track record in the delivery of service improvements and targets across a broad range of operational teams.

• Proven track record of delivering change and managing transformation projects.

• Knowledge of maintenance and engineering or cleaning teams including the health and safety and compliance requirements required within the team.

• Ability to manage all aspects of building compliance and maintenance and deliver work on time and within budget.

• An appropriate professional qualification / degree or relevant experience

• Experience in the leadership of a multi-disciplinary team, demonstrating excellent communication, management, and people skills.

• Experience of overseeing the procurement of good or services.

• Experience of managing a cleaning or maintenance & engineering service at senior management level.

• Experience of coaching a team to drive performance.

In your application, please ensure that you address each of the essential skills above by providing examples of how you meet these.

This role is deemed customer facing and as such you must have a command of spoken English which is sufficient to enable you to effectively perform the role. This requirement relates to Part 7 of the Immigration Act 2016

If you would like to have an informal discussion about this role, please contact Edward Axe axee@ealing.gov.uk

To apply

Please submit your CV along with a Supporting Statement addressing how your skills, knowledge and experience meet the essential criteria on the person specification for the role.

Your CV should be tailored and include detail of your education, qualifications, full employment history, and membership of professional bodies.

Please aim to keep your CV and supporting statement to two pages each and include your name at the top of both documents on all pages used.

If you require any reasonable adjustments, please let us know about anything that would help you to demonstrate evidence that you meet the essential criteria for the role.

To apply, please email your documents to: axee@ealing.gov.uk