Facilities Officer - Bridge Road Depot

Facilities Officer
Salary £27,855 - £29,139 per annum

The Facilities Management Team at Bridge Road Depot is recruiting for a facilities officer. This is not a hybrid role – it requires the successful candidate to be present in person in the workplace Monday to Friday, 36 hours per week.

We are currently looking for a Facilities Officer to join our friendly and busy team. This is a full time role based at Bridge Road Depot. Working hours are predominantly 8.00 am - 4.00 pm, Monday to Friday. Some weekend work may be required very occasionally.

Facilities Officers play a key role in delivering services to internal colleagues at the depot. This is a busy and at times challenging role which requires:

• resilience
• a very strong customer focus along with exceptional customer service skills
• the ability to use IT and learn bespoke systems including the ID card system
• general administration
• undertaking routine building inspections
• fire warden duties
• strong team work and overall, a friendly, warm and approachable manner
• desire to resolve issues at first point of contact

Key tasks include, but are not limited to:

1. Post room activities – managing both incoming and outgoing mail and distributing across the site 
    
2. Undertake routine inspections of all furniture on the site and arrange for maintenance or appropriate disposal and ordering of any new furniture as per the agreed process.
    
3. Manage the appropriate return/disposal of ICT kit that is no longer used/required and raising ICT requests to repair or replace ICT kit and equipment that is not working or damaged across the site including meeting spaces/rooms
    
4. General building administration duties.
    
5. Monitor standards of facilities e.g. building cleaning and window cleaning across the site, ensuring that standards are achieved. Report problems to senior facilities officer or campus manager. 
    
6. General housekeeping of common areas including kitchens, meeting and breakout spaces ensuring these are kept tidy and free of any obstructions.
    
7. Responsibility for ensuring water dispensers and coffee machines are serviced, maintained and replenished.
    
8. Identify, record and place work request/orders via the FM Helpdesk for minor repairs, health and safety and identify improvements to the aesthetics of the site to provide a professional and welcoming working environment.  
    
9. Ensure adherence to Health and Safety at all times.
    
10. Coordinate and manage office supplies such as stationery and paper and maintaining a good level of stock at all times.

Support and training will be provided.

https://www.newham.gov.uk/downloads/file/7247/facilities-officer-jd-3641-

Closing date: 26th May 2024

CVs can be submitted but will NOT be considered without a supporting statement demonstrating how you meet the person specification.

Additional Information

We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.

The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn.