Digital Programme Manager
Salary range: £58,248 - £61,617 p.a. inc. London weighting
Contract: Fixed term/Secondment - 12 months
Hours of work: 36 hours per week
Location: Civic centre and other locations from time to time
- Access - Improving access to information and resident’s services. Making sure that council systems are easy to use for all residents
- Digital Place - Having consistent technology and connectivity available to enable Brent to be a digital borough that is accessible for both businesses and residents. This includes improved access to public Wi-Fi for residents
- Digital Inclusion – Identifying digitally excluded residents and providing access to devices and digital skills to enable all residents across Brent to safely participate in the digital world
- Data and Smart devices – Using our data to better understand our customers and improve the way we deliver services by making quick and robust decisions for residents.
- Digital Workplace - Ensuring staff have access to technology that will enable them to work efficiently and to have the digital skills to effectively use existing and new technology
The Digital Transformation team is responsible for the delivery of Brent’s Digital Strategy. This includes work streams on Access, Digital inclusion, Data and smart devices and developing the borough to be a Digital Place.
The post holder will report to the Head of Digital Transformation and will be responsible for leading on various programmes and initiatives independently in line with Brent’s Digital Strategy. They will be required to engage with internal and external stakeholders to ensure the delivery of the Digital Strategy and management of expectations.
We are looking for a driven, organised, creative, and resilient candidate with a passion for making Brent a digital borough. You must be able to identify and raise any issues that may impact the achievement of the programmes objectives. It is important that you are able to build and maintain strong relationships, both internally and externally.
We are looking for someone who has a skillset which could be applied to this type of role, can take the initiative and can work well within a fast paced and friendly team.
The successful candidate will have a proven track record in successfully supporting and delivering improvement programmes in a complex multi-partner environment.
You will be familiar with a range of best practice change management, service improvement and programme management tools and techniques.
You will be customer focused and passionate about improving the services offered and delivered to our residents and customers. You will be skilled at building trust and developing collaborative relationships.
If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.