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This Vacancy has closed.

Service Manager CSRA £71,643 - £78,475

  • Employer: Croydon Council
  • Reference: 24000057
  • Published: Tue 27/02/2024, 9:59 AM
  • Closing on: Sun 24/03/2024, 23:49 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: £50,000 - £99,999
  • DBS Check: Enhanced
  • Location: London Borough of Croydon, Croydon

The total compensation package for this position is up to £79,975 per annum


Service Manager – Young Croydon – Children – Croydon

Salary: CSRA £71,643 - £78,475
Retention payment: £1,500

36 per week / Monday – Friday



Job Purpose

The focus of this role is to lead and implement the development of ‘Young Croydon’, which is an alliance of delivering multi-agency interventions in response to the welfare and safety needs of children, young people, and their families at risk of Child Exploitation, Serious Youth Violence and Missing in Croydon.


This approach will be supported by the coordination of social work services in partnership with key stakeholders, partner agencies, third sector and community / faith-based organisations.

Leadership and management of operational teams including Adolescent Support Team, Families Together team and Missing Intervention Support Team in collaboration with colleagues from the Youth Justice Service and the Community will prove vital.


Essential Requirements

Qualified and registered Social Worker who is Social Work England registered

Experienced in making assessments, implementing plans and delivering interventions for children in the relevant service area of the child’s journey.

Experienced in leading and managing performance of a team of social workers, ensuring the cases are allocated effectively in terms of skills and experience suited to the complexity of the case. 

A clear commitment to services working in partnership with families and creating positive change in young people’s lives.

Demonstrable experience of leading and managing statutory interventions that are relevant to this service area and role (including high risk and high complexity work), and that deliver high quality performance and good outcomes for children and young people.

Able to lead, think, plan and manage strategically and systemically, as well as operationally.

Able to use performance information to drive improvement for children and young people.

Able to produce high quality, analytical and evidence-based reports.

Able to manage, plan and control delegated budgets.

Experience of developing high quality services within a statutory setting, with a particular focus on contextualised safeguarding.

Experience of developing a highly motivated, high achieving and stable work force with a positive, “can-do”, customer-centred culture.

Able to work outside of normal office hours when required and to be part of the senior manager out-of-hours rota.



Why Join Us

Our teams consist of experienced Social Workers at various levels and workers who are alternatively qualified

Join a highly diverse workforce

The team arrange meetings weekly to ensure all colleagues have the support required to fulfil their duties, they will use this time to problem solve complex cases

The ethos at Croydon is very much about working together to make positive change

Caseloads of Social Workers are very manageable enabling managers to know children well & ensure high standards of practice

You will join an established management team who can help you settle in and offer their expertise



You will be valued for your skills and expertise, supported by the team of experienced professionals, as well as the management at Croydon Council, one of the largest employers in the borough. We also offer:

Highly competitive compensation package

Accredited Systemic Practice training

A range of CPD opportunities

29-31 days (grade equivalent) annual leave in addition to Bank Holidays and option to purchase more

A pension scheme with an average employer contribution of 20%

Continuing Professional Development – genuine opportunities to grow, develop and specialise in your career

Management development programmes

Investment into your wellbeing

Access to Employee Discount scheme with a range of programmes (Cycle Benefit Scheme, GymFlex, Retail Discounts and more)

We promote flexible & hybrid working arrangements where possible to support a healthy work-life balance 

Full time 36 Hours
To view the Service Manager role profile please click here 
Closing date  24 March 2024 @11:59pm

Equal Opportunities and Safeguarding  Statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a DBS check


  • Job Desc/ Person Spec
  • Employer: Croydon Council
  • Reference: 24000057
  • Published: Tue 27/02/2024, 9:59 AM
  • Closing on: Sun 24/03/2024, 23:49 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: £50,000 - £99,999
  • DBS Check: Enhanced
  • Location: London Borough of Croydon, Croydon

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