Intensive Dementia Outreach Worker
Organisation: London Borough of Waltham Forest
Grade: Scale 4
Salary:£27,855 - £29,583
Contract Type: Full-time, Permanent
Working hours per week: 36 hours Monday - Friday
Application Deadline: 22/02/24
Proposed Interview Date(s): 20/03/24
Reference:1043
About Us:
Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.
We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.
London Borough of Waltham Forest is one of the Mayor of London's Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.
About the role:
The London Borough of Waltham Forest's Intensive Dementia Outreach Service supports people living with dementia to continue to remain living within the community for as long as possible through two different services, alongside the provision of advice, guidance and signposting:
- Group sessions based at the Leyton Dementia Hub or at a different unit in Chingford. During these sessions people undertake a stimulating range of activities, including gardening, interactive Magic Table sessions, Oomph gentle exercise, quizzes, music and games.
- A home-visiting service where staff will make regular visits to deliver support based around the person, focussing on their skills and strengths through activities such as arts and crafts or helping to make a musical play list.
We are looking for a committed, dynamic and resourceful individual, with a good knowledge of supporting people living with dementia, to join our team.
We are determined to reduce staff underrepresented within the role advertised, to support our service users. To tackle this, we would particularly encourage males to apply.
>> Click here to download the Role Profile <<
Key Responsibilities:
Provide person-centred, high-quality support to people with advanced dementia, including personal care. To support the carer to continue within their role. To ensure that maximising independence, choice and control is at the heart of all service provision.
Ensuring that service users' needs are met in accordance with the individual support plan.
The individual and their carer remain empowered throughout the process.
Planned and consistent approaches to working with people with complex needs and/or challenging behaviour
Provide support id in accordance with Council procedures and current best practice.
Consider and assess appropriate risks.
Ensure that the service is outcome focused with a continuous review of progress against objectives.
Empower people with complex needs and/or behaviour that may challenge to participate within the community. Connections and networks in the local community are encouraged and supported.
Provide emotional support to service users and their families/carers.
Provide intimate personal care to vulnerable adults. Ensure that the health, safety, personal hygiene and dignity of the individual are maintained.
Liaise with colleagues and other agencies to support people with dementia and their carers with a range of needs identified within the support plan. Cases presenting complex issues are escalated to colleagues appropriately and in line with agreed procedures.
Referrals to other agencies are made in an appropriate and timely manner.
Monitor and report on the achievement of outcomes as identified within the support plan. Progress is recorded accurately and effectively.
Where escalation of cases is required, this is completed in an appropriate and timely manner.
Organise and maintain records and documents using the appropriate process /system. Accurate, complete and relevant information is recorded in the correct format within timescales.
Carry out all duties with an awareness and understanding of the safeguarding requirements within own area of responsibility.
Where required, enact safeguarding procedures to ensure the welfare of service users.
Qualifications and Requirements:
Successful applicants will demonstrate the following qualities and experience:
- A good understanding of the social and care needs of people living with dementia and carers and can demonstrate knowledge equivalent to Tier 1 and 2 of the Department of Health's Dementia Core Skills Education and Training Framework
- Key working experience
- Effective verbal and written communication skills
- Good networking and team skills.
- Effective Partnership work with a range of providers in the community.
- A committed Person-Centred approach to supporting service users to reach their full potential
- Good IT skills.
Terms and conditions:
The below terms and conditions apply to this role:
- Satisfactory employment references and CIFAS identity checks;
- Satisfactory declaration of interest;
- This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults;
- Satisfactory DBS check;
- As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.
How to Apply:
Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Equal Opportunity Employer:
Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.
To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.
For more information on the benefits of working for the Council, please visit https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us.
Contact Information:
If you have any questions about this vacancy or the application process, please contact Matthew Mint at matthew.mint@walthamforest.gov.uk or 0208 496 2886.
If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk.
The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method.
Click here for further information on the Human Resources recruitment privacy notice.