Single Homeless Pathway Officer

Single Homeless Pathway Officer
£39,951 - £42,840

Fixed Term 12 months

Newham Council is building a new single homeless pathway and we are looking for an experienced housing advisor to undertake this exciting opportunity. This role does offer flexibility to work from home but the post holder will need to regularly meet with residents and support workers at various local supported housing settings, attend relevant meetings and other activities which require face-to-face contact.

This involves triaging referrals, assessing clients’ needs and referring clients to the most appropriate service to meet their needs. The role requires close operational partnership with a number of key stakeholders including Newham HPAS, Newham IRSS commissioning team and Street Outreach Services. 

Day-to-day the post holder must identify any barriers to move on within the pathway and find solutions involving both internal and external partners and stakeholders.

The post holder will be systematic and thorough in their approach, as well as being able to manage and balance a variety of competing priorities on a daily basis. This is an exciting high profile role, and is an opportunity to closely joint work with a range of partners and commissioners.

For more infomation about the role, please email Andrew Tonkin, Head of HPAS at andrew.tonkin@newham.gov.uk so a conversation can be arranged.

About the job

Homelessness in London is a big problem with more than 2000 single persons expected to approach London Borough of Newham this year.

We are looking for enthusiastic individuals who have some background either in housing, homelessness or a relevant public sector field. You should be knowledgeable about the causes of homelessness and the difficulties for Local Authorities in addressing the problem.

Although it is not the primary focus of the role, you will be responsible for assessing people’s housing needs and applying the relevant legislation.

Whilst this role is fixed term for 12 months this is due to funding arrangements and it is anticipated this will continue for the foreseeable future.

Your skills

You should have experience of:

• working  with a diverse and vulnerable clientele, either face-to-face, on the phone or through email.
• working in a service within a pressurised and high profile environment within a multi-disciplinary team, providing a quality service.
• achieving performance targets and meeting departmental goals
• working alongside internal and external stakeholders to achieve objectives
• producing high quality written communications to a corporate standard

To Apply (Please Read!)

You must submit a supporting statement through our recruitment portal. The supporting statement must demonstrate how you meet the relevant requirements listed in the person specification section of the job description. This should be no more than 2 sides of A4. Applications which do not contain a personal statement, do not reference the legislation or are longer than 2 sides are likely to be dismissed.

Shortlisting decisions will be based on candidates' relevant experience and on candidates' suitability for the role in line with the person specification, as described in your supporting statement.

IMPORTANT: If you are an LBN member of staff and applying for this role as a secondment you should note that secondments are subject to the agreement of your current employing service. Please ensure that you inform your line manager of your intention to apply for the post in the first instance.

https://www.newham.gov.uk/downloads/file/6761/single-homeless-pathway-officer

12th February 2024

Additional Information

We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.

The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn.