Senior Analyst

Performance Analyst

Waltham Forest is driven by our sense of place and its people, we are constantly developing and evolving. Waltham Forest is London’s first Borough of Culture and the 2019 MJ Council of the Year. Our opportunities are real: a fantastically diverse community with a variety of different needs, a new university campus, a £300million new shopping centre, 10,000 new homes over the next ten years, the re-invigoration of a much-loved 950-seat theatre, and a new hospital at Whipps Cross. Like most places we face challenges, and we need people that thrive in creating solutions and unlocking potential working across the whole council and with our partners.

Here at Waltham Forest, we are at an exciting point in our data and analytics journey. We are soon to deploy a brand-new data strategy and we are innovating with technology to help us achieve our ambition of becoming a leading data driven organisation. This role will support that agenda. You will have the opportunity to bring your current skills to make a significant impact on our current offer, but you will also have the opportunity to learn and use modern technology to deliver cutting edge data and analysis products.   

We are seeking a Performance Analyst to work within the Data & Intelligence Team with remit that covers HR data, Corporate Performance, and statutory returns. The candidate can use a range of sources and analytical techniques to produce high-quality analysis and reporting, including recommendations for action and improvement, plan and deliver Data & Intelligence projects which generate new insights to drive operational decision-making and service improvement, and support the development and embedding of insight and intelligence culture throughout the council. The candidate will support the development of self-service reporting using R and Power BI.

Some of the key tasks for this role will be:

• Prepare and analyse data to produce intelligence and insights about council workforce, services and the borough.
• Design and develop visual reports and dashboards to provide actionable intelligence for managers and decision-makers.
• Identify and assess problems with the quality of data that is used for and presented in data reporting and take action to address issues identified.
• Contribute to (and lead where appropriate) the completion and submission of statutory reporting requirements, including returns required by government departments and regulators.
• Support regulatory processes, e.g. Ofsted Inspections.
• Deliver an innovative portfolio of data reporting and analysis to enable better management oversight and identify areas of need.
• Develop a self-serve model for access to data reporting and analysis products.

We are looking for a candidate with:

• Demonstrable skills in Excel, SQL, and R.
• Experience in producing data reporting and analysis with tools such as Power BI.
• Experience of the statutory data requirements of a Local Authority.
• Experience of using HR data.
• Knowledge of database administration (advantageous).
• Data visualisation and data story telling skills.
• Experience or knowledge of statistical analysis.

To succeed you will need:

• To have the ability to build and manage effective relationships at all levels across the organisation.
• To be tenacious in your ambition to improve outcomes for citizens through data.
• To be pro-active in your endeavours to progress work and build relationships.
• Excellent analytical and investigatory skills to interpret varied and complex information and be able to understand concepts quickly.
• The technical ability to effectively use data reporting tools, to drive innovation in use of data and be able to quality assure your team’s output.
• The ability to analyse and interpret complex data sets and present them effectively to various audiences to inform decision-making and prioritisation.
• The ability to work sensitively, empathetically, and collaboratively across a wide range of stakeholders to achieve the desired outcomes.

Why work for us:

• We offer a flexible working pattern. The successful candidate is expected to be in the office 2 days a week, with 3 days as remote working.
• Family friendly policies.
• An excellent pension scheme.
• Investment in developing your skills.
• A fantastic team environment.