Registration Services Manager | Harrow

Overview

Registration Services Manager

Join our Registration Services Team

Salary £43,626 to £47,628.

Are you a Senior Registration Officer or Manager who would welcome the opportunity to drive Registration Services forward in Harrow, or take the next step in your career? If so, we would welcome your application as we seek the permanent appointment of a Registration Services Manager, to fill this key role in our organisation.

The London Borough of Harrow is looking for an individual, who would develop our existing Registration Services and drive a transformation programme with an increased focus on commercialisation, whilst maintaining our high standards of support to our residents.

You will be responsible for leading and driving standards in the delivery of the service. You will also focus on developing procedures and practices to advertise the role of the Service and raise its profile, to maximise the income generated. You will have comprehensive knowledge of registration law and practice and you will have experience of leading and motivating staff.

You will be responsible for the day-to-day management of the Service and bring energy, initiative, innovation and a structured approach to your work.

With the full support of the Head of Service you will be encouraged and supported to develop your role and take further training. Opportunities to represent the service at regional meetings, working groups, and conferences will allow for wide collaboration and innovation, enabling you to make a significant contribution.

About you

The successful candidate will have:

Detailed knowledge of the range of specialist statutory requirements and relevant legislation to undertake ceremonies of marriages, civil partnerships, renewal of vows, and baby-naming.
Detailed knowledge of a range of specialist statutory requirements and relevant legislation to accurately register marriages, civil partnerships, renewal of vows and baby-naming.
Evidence of continuous updating of knowledge to act as an expert in these areas and be able to advise colleagues and service users without access to senior management.
Sufficient knowledge of the range of Harrow's cultural and religious service users to ensure compliance with expectations when undertaking ceremonies.
Working knowledge of the Council’s equalities policies / equalities legislation
Working knowledge of the Council’s financial regulations
Eperience of managing a team/unit, including conducting performance management
Experience of undertaking business process reviews, identifying efficiencies and introducing new ways of working.
Experience of developing and implementing service plans, policies and procedures to deliver a quality service.
Experience of dealing with the public in a front line service.
Successful undertaking of ceremonies including marriages, civil partnerships, renewal of vows, naming and others.

Related Documents

Our application process is short and simple to complete. Please use this link Role Profile/Selection Criteria to view the full role profile and to submit your c.v and covering letter (which should confirm how you meet the criteria required).

For an informal discussion please contact Vishal Seegoolam on 07833237931 or email vishal.seegoolam@harrow.gov.uk

Interviews will be held on the W/C Monday 8^th January 2024

About us

Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.

Other information

Support for candidates visit: Harrow.gov.uk

Our behavioural indicators roles below G11 and above G11

Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow'

Please click here to view Harrow Council's benefits

Important Note

Our staff are our greatest asset and therefore no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity unless a Genuine Occupational Qualification applies.

Harrow is committed to making our recruitment practices barrier-free and as accessible as possible to everyone. This includes making adjustments or changes for disabled people or people with long-term health conditions. If you would like us to do anything differently during the recruitment process, or provide any information in an alternative format please contact us at resourcing@harrow.gov.uk

HARROW REDEPLOYEES WILL BE GIVEN PRIORITY CONSIDERATION

We particularly welcome female applicants, individuals under 25 years of age, those from the BAME community, LGBTQ+ applicants and disabled applicants, as they are under-represented within Harrow Council at this level. Appointment will always, however be made on merit.

Vacancy Location