Head of Debt and Financial Security
Starting salary: £79,072
Job Level: Level 6, Zone 2
Work Location: 5 Pancras Square, London, N1C 4AG with remote working arrangements available
Hours per week: 37 hours per week
Contract Type: Permanent, Full time
Closing Date: Monday 16th October 2023; 23:59
Interviews to be held: w/c 30th October 2023
Alternative flexible working options available/open to discussion
Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.
Inclusive Recruitment Pilot
In keeping with Camden’s commitment to Conscious Inclusion, we are taking positive action to improve diversity at our senior levels. One of the measures we have committed to is making sure we don’t have any All-White shortlists for roles at Level 5 and above.
The recruitment to this role will form part of that pilot, to support our desire to increase the number of staff from underrepresented groups in senior roles within the council. Please see here for further information or contact the resourcing team at resourcing@camden.gov.uk
About us
Camden is building somewhere everyone can thrive, by making our borough the best place to live, work, study and visit. Because, we’re not just home to the UK’s fast-growing economy. We’re home to the most important conversations happening today. And we’re making radical social change a reality, so that nobody gets left behind. We are looking for a strategic leader with specialist knowledge of debt, welfare and financial security.
The role
The Cost-of-Living Crisis has deeply affected our communities in Camden and makes our work on debt and financial security more important than ever. All the support the Council has put in place is helping people currently in crisis, but as an organisation we want to move from reactive support to prevention so we can help residents become financially secure in the long-term. We now are at a pivotal point in our work and need strong operational and strategic leadership to help us both further develop and achieve our strategic vision across partners and ensure excellent operational service delivery to meet residents’ needs.
The postholder will be a collaborative leader who is able to work across Council services, Directors and partners to deliver cross-cutting work and ensure excellent operational service delivery to meet residents’ needs.
The role will ensure both excellent operational service delivery with a culture of continuous improvement and provide cohesive strategic leadership to drive forward our strategic work on debt and financial security. The role also entails playing a strategic leadership role in conversations around debt and welfare for both London and the region, seeking partnerships and positioning Camden’s work as part of that. You will have responsibility for bringing together a coherent response to urgent need in the Borough as part of leadership of the cost of living crisis programme in Camden, as well as strategic direction to our long-term work to tackle debt and poverty.
The role will report to the Director of Equalities and Community Strength.
About you
The right individual will be able to demonstrate a track record of strategic planning and the delivery of high-quality customer focused services particularly in areas related to debt, advice, income maximisation and customer services.
The post holder will have a strong understanding of digital, technology and data perspectives as well as experience of working across multiple projects in order to join up different strand of work and inform service redesign.
You will be a strategic thinker, helping leaders adapt to changing circumstances while keeping hold of a clear sense of purpose and direction. You will feel confident to challenge how we do things and develop creative solutions.
Excellent understanding of relevant legislation, statutory guidance and national policies relating to debt and welfare. Strong attention to detail and ability to work to tight deadlines. A committed work ethic and the ability to operate with integrity.
You will also have significant experience in developing positive relationships with multiple stakeholders to build support and influence thinking and decision making. The ability to work across multiple projects that have delivered new products and developed services at different stages of the delivery cycle is also key.
You will be based at 5 Pancras Square where flexible working is the norm and occasional travel to meetings at different venues within and outside the borough will be required.
For more information please refer to the job profile.
Working for Camden
We’re ready to welcome your ideas and your views. Help us redefine our corporate services, and we’ll redefine what a career can be.
At Camden, you’ll receive a host of benefits as well as joining a flexible working employer. Click HERE to see full details of our benefits.
Additional information
To view the Job Profile please click HERE or click on the below URL if you are unable to open this link:
http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10234202/file/document?inline
Inclusion and Diversity
We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.
To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit our recruitment website
Asking for Adjustments
Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at resourcing@camden.gov.uk or post to 5 Pancras Square, London, N1C 4AG.