Neighbourhood Officer (Supported Housing)

About Us

Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 110 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.

Do you have a genuine desire to provide our residents with a great service? If so, this could be the role for you. We have an excellent opportunity for an outstanding candidate with a passion for supported housing to join our Neighbourhood Services Team.

Reporting to the Neighbourhood Services Team Leader and working alongside another Supported Housing Officer you will provide a comprehensive housing service to a range of vulnerable tenants including those with learning disabilities, mental health issues and young people.  This is a varied role where you can make a real difference to the lives of our vulnerable residents.  We are flexible on working hours and will consider applications from 14 up to 21 hours per week (ideally to be worked Weds-Fri but can consider other weekday working patterns).

The ideal candidate will have

• Experience of tenancy management and working with vulnerable people
• Good IT and Numeracy Skills
• Knowledge of the legal framework and good practice in housing management
• Good verbal and written communication skills
• A positive “can do” attitude and a commitment to a high standard of service delivery
• An awareness of current housing, welfare and neighbourhood management issues
• Full driving licence and access to own transport (car/motorcycle) for work use

As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in.

We are a dynamic company that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.

We will offer you training and supervision to help you achieve your full potential, and an excellent package including essential car user allowance, pension scheme, flexible hybrid working, and 26 days annual leave rising one day per year to 31 days.

For further details and how to apply, please visit our website at www.hexagon.org.uk.   No agencies

Interview Date: Thursday 19^th October 2023

 We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.

Confirmation of appointment to this post will be subject to the successful candidate obtaining an acceptable disclosure from the Disclosure & Barring Service. Details on the DBS can be found at www.gov.uk/disclosure-barring-service-check