Receptionist/Administrator

Job introduction

We are recruiting a Receptionist to work at front of house at Regency Road.  The successful candidate will be an integral part of the Adolescent Service and will also be part of the wider business support team across Families, Children and Learning.

For more information or an informal chat about the role please contact Trish Early: Trish.Early@brighton-hove.gov.uk - 01273 296169

About the role

You will be working in a busy office environment with the ability to prioritise your workload around the demands of the service. This role involves the use of various computer packages. You will be organised and efficient with the ability to work both independent and as part of a team.  You will need to enjoy solving problems and managing an evolving workload with good time management skills being essential. 

Brighton & Hove City Council Adolescent Service is part of a multi-agency Service based within Children's Safeguarding & Care services in Brighton & Hove under the Families, Children & Learning Directorate. The service works with young people who are at risk of family or care breakdown, at risk of exploitation, using substances, offending and other high risks. We engage with the vulnerable adolescents in the city, providing intensive joined up work to support them and their families to effect change.

You will be given a full induction to the work of the Adolescent Service which includes multi-agency and multi-disciplined staff. 

Here is what our Business Support say about working in Families, Children & Learning:

“The diversity of duties and working in Children’s Services is what attracted me to the role”

“Supporting my social workers gives me a lot of job satisfaction – I feel like I am really involved in helping families’ lives”

“Feeling you have helped a client in the absence of the social worker in trying to sort out their problems. Having an understanding of their case and developing a rapport with some of the parents.”

Key skills you can offer:

• A friendly, welcoming demeanour
• A flexible, adaptable approach to work
• The ability to effectively manage your workload according to business priorities
• Ability to deal with confidential information tactfully and with discretion
• Accuracy and attention to detail
• Competent in working with Outlook and Microsoft Office packages

Our offer to the successful candidate:

• Career average pension scheme
• Generous annual leave
• Being an active part of group supervisions
• 1-2-1 support from your Business Support Manager
• A program of learning and development opportunities through the Council’s training programme.
• An online toolbox of resources to support the work of the Receptionist.
• Peer mentoring from other business support colleagues across the service
• Benefits such as: bus ticket and cycle loans; reduced cost gym membership with Freedom Leisure

As part of your application, you will need to complete your education and work history and provide answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as they will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (Shortlisting questions guidance (brighton-hove.gov.uk)) as this gives important advice which will increase your chance of success in the shortlisting process.

Additional information

Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

For more information about our values and the benefits of working at the council, visit Why work for us (brighton-hove.gov.uk)

Company information

Encouraging a diverse workforce

Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.

Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).

Please note that this post is exempt from the Rehabilitation of Offenders Act 1974, and is subject to a Disclosure & Barring Service (DBS) Check.