Principal Enforcement Collection Officer
Principal Enforcement Collection Officer
£40,614 -£43,815 per annum
About Us
OneSource Debt Resolution Services, provide a holistic Public Sector solution for the ethical and professional collection of all local authority debt. Our services are provided by a team of experienced council managers and officers. This means that we understand the need to maximise income and reduce expenditure, and the pressures of working in a local authority environment. We are part of oneSource, a Public Sector shared support service, which delivers increased collections, in a ethically different way.
Our teams, provide telephone collections, enforcement, tracing, data analytics, data segmentation, door step collections
OneSource Debt Resolution Services are looking
To recruit a Principal Enforcement Collection Officer to join our team and oversee our Contact Centre teams. The role will oversee responsibility for the day-to-day management in the enforcement department where you will establish and monitor departmental performance KPI’s and plan and monitor the daily schedule of work, allocated to the office based recovery team.
Please view Principal Enforcement Collection Officer Job Description
Closing date: 26.09.23
Additional Information
We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.
The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.
Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.
We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn.