Business Support Officer
We are looking for an enthusiastic, organised, confident and experienced administrator to join our friendly adoption team.
Alongside another part time Business Support Officer, you will be offering administrative support to a team of social workers involved in recruiting, assessing and supporting adoptive families and matching them with children who need new homes. You may also have a role in supporting our 'Letterbox' service which enables adoptive and birth families to keep in touch by letter.
You will be involved in answering telephone and email enquiries, database recording, organising and minuting meetings, dealing with some payments and supporting social workers in their general duties as required. It is important that you have the ability to communicate empathically and effectively in person, by telephone and in writing and to manage an evolving workload using your time-management skills
Interview Date: 18th April 2023
For further information please contact Pascale Davison, Service Manager on Pascale.Davison@brighton-hove.gov.uk or Sacha Hebden, Advanced Practitioner Sacha.Hebden@brighton-hove.gov.uk
About the role
Here is what our Business Support Officers say about working in the team:
“The diversity of duties is what attracted me to the role”
“Supporting my social workers, gives me a lot of job satisfaction – I feel like I am really involved and helping families”
Key skills you can offer:
- A flexible, adaptable approach and an ability to multi task effectively according to business priorities
- Ability to deal with confidential information tactfully and with discretion
- Accuracy and attention to detail
- Experience in business support duties and working as part of a team.
- Competent in working with Outlook and Microsoft Office packages.
- Inputting and retrieval of data on service based IT system
Our offer to Business Support Officers:
- Career average pension scheme
- Generous Annual Leave
- Being an active part of group supervisions
- 1-2-1 support from your Manager
- A program of learning and development opportunities through our Learning Gateway
- An online toolbox of resources to support the work of the Business Support Officer
- Peer support from other business support colleagues across the service
- Benefits such as: bus ticket and cycle loans; reduced cost gym membership with Freedom Leisure
As part of your application, you will need to complete your education and work history and provide answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as they will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (Shortlisting questions guidance (brighton-hove.gov.uk)) as this gives important advice which will increase your chance of success in the shortlisting process.
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.
Work Permits: This role does not meet the requirement for UK Visas and Immigration (UKVI) Points-based Immigration System. Successful candidates will need to evidence that they have the Right to Work in the UK.
Please note that this post is exempt from the Rehabilitation of Offenders Act 1974, and is subject to a Disclosure & Barring Service (DBS) Check.
Encouraging a diverse workforce
Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.
Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).