Concierge (Security)

Job introduction

About the role

You will be an experienced Security Officer holding at least one of the following SIA licences:

• SIA Door Supervisors Licence
• SIA Public Space Surveillance CCTV licence

The Concierge Team provide a first point of contact to the public at multiple sites across the city. As first point of contact you will take pride in the level of customer service you provide to members of the public, visitors and colleagues.

You will have excellent communication skills, confident in the use of IT equipment and Microsoft Office, self-disciplined and motivated.

Not only do the Concierge team provide first point of contact across council sites we also monitor CCTV at 11 libraries sites across the city ensuring that the role of Concierge is role varied.

We are looking for customer focused, self-motivated individuals that can work unsupervised. You will join an existing team sharing duties on a rota basis covering all duties as described in the job description. 

In your role, we want you to feel supported, challenged and rewarded. You will benefit from generous leave entitlement, as well as access to the Local Government pension scheme and other staff benefits.

Permanent Contract 37 hours a week, weekend working

For an informal discussion, please contact Ray Tiney - Customer and Security Team Leader on 01273 292424 or by email on Ray.Tiney@brighton-hove.gov.uk

As part of your application, you will need to complete your education and work history and provide answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as they will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (Shortlisting questions guidance (brighton-hove.gov.uk)) as this gives important advice which will increase your chance of success in the shortlisting process.

Additional information

Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

Work Permits: This role does not meet the requirement for UK Visas and Immigration (UKVI) Points-based Immigration System. Successful candidates will need to evidence that they have the Right to Work in the UK.

For more information about our values and the benefits of working at the council, visit Why work for us (brighton-hove.gov.uk)

Company information

Encouraging a diverse workforce

Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.

Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).

We welcome applications from all sections of the community but particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, LGB, female or trans as these groups are currently under-represented in our Directorate workforce.