Ceremonies Business Development Lead

Barnet Registration: Nationality Service is statutorily responsible for the registration of births and deaths, marriage and civil partnership legal notices and ceremonies, reproduction certificates, and citizenship ceremonies, in addition to non-statutory ceremonies such as renewal of vows and baby naming.

Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centres, vast green spaces, and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better.

The Barnet Plan for 2021-25 sets out an ambition to create an inclusive borough where nobody is left behind, which will be delivered using a preventative approach considering equalities in all that we do.

As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative – which drive everything we do.

About the role

We have an exciting opportunity for a self-motivated individual to join Barnet Registration Service as Ceremonies Business Development Lead.

The Ceremonies Business Development Lead will be key in establishing a sustainable service model for ceremonies within Barnet, whilst maximising income and looking for new opportunities for growth. This will enable us to continue to build upon the recent improvements to our facilities and ensure that increased demand is sustained.

This new role is an opportunity for an individual that enjoys building income generation opportunities that arise from networking with local communities and businesses and working within a fast-paced environment. The post holder will be vital in creating an identity for Barnet’s ceremonies business and will be responsible for developing a business strategy and leading our branding, marketing, and social media presence.

As the post holder will be responsible for the expansion and promotion of our ceremonies business, utilising excellent networking and stakeholder engagement skills to firmly make Barnet a destination for ceremonies in London. As a driver for change you will have strong communication skills and be able to communicate with, and influence, people from a range of backgrounds and work with our diverse communities to achieve positive outcomes.

About you:

You will be an enthusiastic individual who is keen to drive change through innovative uses of technology and marketing techniques to improve the commercial viability of the ceremonies service. Devising strategies to meet increased income targets, you will be able to manage and actively monitor relevant expenditure and income against the budget. The post holder will have an understanding of the configuring, recruitment, and implementation of different resourcing models.

Key Skills & Accountabilities:

1. Proven track record of consistently demonstrating high levels of customer service

2. Ability to create and implements new and innovative approaches to tackling problems, examines the cause of problems as well as symptoms. Uses evaluative judgement based on analytical and interpretive thinking to devise and implement, and improve, work streams

3. Identifies important milestones and secures the resources needed to achieve medium to long-term objectives, promotes and ensures use of effective business systems, premises and new technology

4. Confident understanding and application of principles and procedures of how to analyse and review business processes and make changes to improve efficiency and effectiveness.

What we offer

1. 30 days annual leave, plus public and bank holidays

2. Flexible Government pension options, with contributions of over 26%

3. Work-life balance options may include hybrid working, flexitime, job share, home working, part-time

4. A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more

5. Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership

6. Excellent training and development opportunities

7. Employee well- being training programs including confidential employee assistance.

Further Information

If you would like any further information about the role before applying, please contact Michaela Fitzpatrick, Registration Service Manager, Michaela.Fitzpatrick@Barnet.gov.uk OR Barry May, Assistant Director, Resident Experience; Digital, barry.may@barnet.gov.uk

Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures.

To deliver Barnet Council’s commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. For further information, please read our equality statement.

Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and remote working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply

All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed.

Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible.

Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.