Children’s Systems Compliance & Support Officer, Grade 10 ( £36,378- £38,385)
The Opportunity
Support and maintain children’s case management systems in line with service and systems governance priorities, ensuring high quality case recording, compliance with processes and practices and contributing to continuous improvement.
The role will be varied with key functions ranging from providing first line support, training and undertaking development and configuration work. The postholder will be involved in project work across all children’s systems including financial and will assist in the development of processes, policies and procedures guides related to such.
It is a high-profile area for the Council, which can have a major impact on the Council’s reputation and finances. As such it is an area of significant professional and organisational responsibility
Benefits of Working With Us
A pension scheme with an average employer contribution of 20%
31 days’ annual leave in addition to Bank Holidays
Accredited Systemic Practice training
A range of CPD opportunities to support your development
Investment into your staff well-being
Good management support for practitioners, regular supervision, and access to a clinical therapist to support your work
Why Join Us
Our teams consist of experienced professionals at various levels
The team arrange regular meetings to ensure all colleagues have the support required to fulfil their duties, they will use this time to problem solve complex cases
The ethos at Croydon is very much about working together to make positive change
You will join an established team who can help you settle in and offer their expertise
You will have the support of an extremely knowledgeable and understanding manager
Will have the opportunity to work from home and work flexibly which provides you with more of a work-life balance.
About You
The suitable applicant will have the following;
Good understanding of children & families services, policy, legislation, and practice relating to children’s social care, early help and related areas of work
In-depth working knowledge of case recording management systems used in children, young people and families work – ideally Liquid Logic
Good understanding of statutory functions of a local authority in relation to children’s social care
Proven skills in the creation and development of project and programme documentation
Excellent oral and written communication skills appropriate to a wide range of audiences and contexts Ability to develop and deliver case management and financial recording systems ensuring that they are well maintained, managed and supported
Proven skills in achieving improvement outcomes including measuring benefits
A track record of effectively delivering service and systems improvement within a children’s services context working collaboratively with all levels of the workforce
An understanding of highly complex operations and diverse issues relating to children’s services and be able to apply technical management skills and expert knowledge from a range of areas (practice, process, systems, performance)
Experience of managing an improvement journey in a high paced complex and challenging environment
Successful experience of financial and resource management
Full time 36 hours per week- some evening & weekend work required
Closing date for applications is 23:59pm on 17th July 2022
Shortlisting will take place WC 18th July 2022
Interviews will take place WC 25th July 2022
Please click here to view the role profile
Equal opportunities statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.
Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a enhanced DBS check.