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This Vacancy has closed.

Children’s Systems Compliance & Support Officer, Grade 10 ( £36,378- £38,385)

  • Employer: Croydon Council
  • Reference: 220000JE
  • Published: Thu 23/06/2022, 10:05 AM
  • Closing on: Sun 17/07/2022, 23:00 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: £36,378- £38,385
  • DBS Check: Enhanced
  • Location: London Borough of Croydon, Croydon

The Opportunity

Support and maintain children’s case management systems in line with service and systems governance priorities, ensuring high quality case recording, compliance with processes and practices and contributing to continuous improvement.

The role will be varied with key functions ranging from providing first line support, training and undertaking development and configuration work. The postholder will be involved in project work across all children’s systems including financial and will assist in the development of processes, policies and procedures guides related to such.


It is a high-profile area for the Council, which can have a major impact on the Council’s reputation and finances. As such it is an area of significant professional and organisational responsibility


Benefits of Working With Us

A pension scheme with an average employer contribution of 20%

31 days’ annual leave in addition to Bank Holidays

Accredited Systemic Practice training 

A range of CPD opportunities to support your development

Investment into your staff well-being

Good management support for practitioners, regular supervision, and access to a clinical therapist to support your work


Why Join Us

Our teams consist of experienced professionals at various levels

The team arrange regular meetings to ensure all colleagues have the support required to fulfil their duties, they will use this time to problem solve complex cases

The ethos at Croydon is very much about working together to make positive change

You will join an established team who can help you settle in and offer their expertise

You will have the support of an extremely knowledgeable and understanding manager

Will have the opportunity to work from home and work flexibly which provides you with more of a work-life balance.


About You

The suitable applicant will have the following;

Good understanding of children & families services, policy, legislation, and practice relating to children’s social care, early help and related areas of work

In-depth working knowledge of case recording management systems used in children, young people and families work – ideally Liquid Logic

Good understanding of statutory functions of a local authority in relation to children’s social care  

Proven skills in the creation and development of project and programme documentation

Excellent oral and written communication skills appropriate to a wide range of audiences and contexts  Ability to develop and deliver case management and financial recording systems ensuring that they are well maintained, managed and supported

Proven skills in achieving improvement outcomes including measuring benefits

A track record of effectively delivering service and systems improvement within a children’s services context working collaboratively with all levels of the workforce

An understanding of highly complex operations and diverse issues relating to children’s services and be able to apply technical management skills and expert knowledge from a range of areas (practice, process, systems, performance)

Experience of managing an improvement journey in a high paced complex and challenging environment

Successful experience of financial and resource management

Full time 36 hours per week- some evening & weekend work required

Closing date for applications is 23:59pm on 17th July 2022

Shortlisting will take place WC 18th July 2022

Interviews will take place WC 25th July 2022

Please click here to view the role profile


Equal opportunities statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.


As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.


Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a enhanced DBS check.

  • Employer: Croydon Council
  • Reference: 220000JE
  • Published: Thu 23/06/2022, 10:05 AM
  • Closing on: Sun 17/07/2022, 23:00 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: £36,378- £38,385
  • DBS Check: Enhanced
  • Location: London Borough of Croydon, Croydon

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