Financial & Contracts Analyst

About Croydon Council

Croydon is London’s second largest borough - a city within the city, full of brilliant and diverse people, businesses, and places.

As a council we are going through tremendous change, from our evolving response to the pandemic, to our plans to radically reshape and renew our organisation as a result of financial challenges. We are essentially building a brand-new council around ourselves – one that is focused on getting things right for its residents, while delivering very differently and within a sustainable financial envelope.

About the Croydon Digital Service

Digital capability and service redesign is critical to our renewal plans.

Established in 2019, the Croydon Digital Service (CDS) is one part of the council that has already transformed, replacing a traditional ICT department with a GDS-style service to support the digital transformation of the council’s internal operations and online services for residents. We are a small and creative team that achieves a lot with a little. We continuously iterate our culture and processes to enable all team members to bring their whole selves and do their best work.

We are signatories of the Local Digital Declaration, committing us to delivering user-centred services that meet the Government Service Standard, and to following the Technology Code of Practice. We seek to collaborate, wherever possible, with other local authorities to share learnings, ideas, and solutions.

We work in the open, inviting feedback and input from our stakeholders. You can see examples of our work at www.croydon.digital – a site we share with the local tech community.

About the Role

We are looking for a Financial & Contracts Analyst to work within Croydon’s Digital Business Operations Team. They will be line managed by our Digital Spend Control Manager, while working within a small immediate team.  The analyst will be helping to manage our current operating model, by monitoring day to day operations with key suppliers while maintaining positive working relationships. Concurrently the role holder will help towards identifying new strategies to create further economic stability while maintaining strong levels of service.

This is an exciting opportunity to be our F&C Analyst in an environment of an enhanced, flexible multi-sourced ICT ecosystem that enables agile delivery and embraces change.

We are looking for an individual who has strong analytical skills and can easily identify trends and work with data in several formats.

Job details

The role holder will:

investigate operational requirements, problems, and opportunities, in order to seek improvements of new or changed processes.

work closely with the digital spend control manager to monitor ICT finances and service provisions in line with our suppliers’ contractual obligations.

assist in the analysis of stakeholder objectives, and the underlying issues arising from investigations into business requirements.

propose process improvements for consideration by the wider team.

find, deliver and analyse business data across technology and digital programmes.

produce regular reports and system dashboards to allow the Corydon Digital Service to operate more effectively and to know how it is performing.

What’s in it for you?

This is an exciting opportunity to work for a Council with ambitious plans to grow and genuinely want to develop their technology setup to improve customer experience.

We invest in our employees to help develop and achieve professional goals whilst also providing you with the opportunity to work with brilliant minds and be part of an exceptional high performing team