Regeneration Co-ordinator

South Acton, W3

Salary £30,000 - £37,750 per annum

We are looking for an exceptional individual to help us create places where people want to live. The successful post holder will be part of a team delivering our regeneration strategy for the West Neighbourhood. The redevelopment of the South Acton estate is being carried out by Acton Gardens LLP, a joint venture between London and Quadrant and Countryside Properties.

The post holder will work with a wide range of internal and external partners and stakeholders throughout the planning and on-site process. They will be responsible for developing and maintaining partnerships, influencing design, community engagement and delivering a programme of consultation events. The post holder will support the decant strategy working closely to support residents and leaseholders through their onward move.

The post holder will be responsible for managing and monitoring the community grants programme and supporting local community groups who apply. The role will also oversee the third party management of the new Acton Garden’s community hub opening in 2019. The role will involve representing L&Q and Acton Gardens at resident and leaseholder meetings, which will involve some evening meetings and weekend work.

You’ll need to have experience of project management and customer engagement. A background in housing, community involvement and regeneration will be an advantage. You will be an excellent communicator with the ability to positively influence key decision makers.

Essential skills needed:

Excellent verbal and written communication skills
Excellent presentation skills
Excellent administration skills
Strong project management skills

Strong IT skills, including MS Office suite, Wordpress and Excel
Ability to produce accurate and high quality communication documents including newsletters and maintain the website
Monitor and oversee community centre engagement strategy and KPI’s
Able to work to deadlines

Strong focus on Customer Service
Effective time management & budget management skills
Enthusiasm and drive to achieve objectives

Closing date for completed applications: 31^st August 2018

To be placed in: Internal & External

Interviews will be held on 13^th September 2018

Access to our full suite of benefits including: 26 days holiday per year, annual bonus subject to group performance, excellent Pension scheme and real investment in your personal & career development. Other benefits include, Benenden Healthcare, an employee assistance programme and non-contributory life assurance.

We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.

We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.

We are recognised externally for our commitment to inclusion as a Stonewall Top 100 employer, and a Disability Confident (Committed) employer.

L&Q is one of the UK’s leading housing associations in the UK, with 97,000 homes which hold an asset value in excess of £23bn. The organisation has the largest and most ambitious residential development programme in the sector, with plans to deliver 100,000 new homes over the next 10 years. From partnerships with small housing associations and SMEs to the creation of whole new towns, this is a truly unique opportunity.

Our vision is that everyone should have a quality home they can afford, and we combine our social purpose and commercial drive to create homes and neighbourhoods we can be proud of.

Role title	Regeneration Coordinator	Date	8 Aug 18
Reports to Title	Senior Neighbourhood Regeneration Manager	Version	3
Responsibility for End Results
Purpose: Facilitating and coordinating resident and stakeholder engagement around regeneration projects. Welcoming new residents to L&Q group.
Key Responsibilities / Deliverables:
Main Accountabilities: List in order of priority, the major activities or functions necessary to achieve the job’s end results. The percentage of time spent on each of these should add up to 100%.				*Time* *(%)*
1. Organising and leading on publicity and communications for regeneration and community development activities including updating the website and production of the quarterly newsletter.				20%
2. Overseeing the decant and allocations process of new L&Q residents				20%
3. Oversee the third party management of the community centre – including monitoring KPI’s and ensuring the community engagement strategy meets the needs of the South Acton community				15%
4. Supporting the shared equity purchase of new L&Q leaseholders				10%
5. Developing community development projects relating to young people, employment, training, community cohesion and communities facilities				10%
6. Taking a lead on resident engagement and in organising consultation events / exhibitions relating to regeneration projects				10%
7. Internal liaison with Development, Neighbourhood Services and Sales team. External liaison with planners, architects and consultants on the design and planning of proposed buildings.				5%
8. Servicing and facilitating local stakeholder boards and committees				5%
9. Overseeing local community development and consultation budget				5%

Financial Responsibility:

Enter below any revenue, operating or capital budgets for which the role is accountable.

£100k

People Responsibility:

Indicate below the number of employees for which the role has supervisory / management responsibility. If the number varies, indicate an average or a range.

Direct Reports

Indirect Reports

Total Employees

Please list below any outsourced service providers that are managed by the role (e.g. payroll), or any functional / project management responsibilities

Apprentices and volunteers x 2

Knowledge, Skills and Abilities

Describe the knowledge, skills and abilities required for the job. Include the need for any academic, vocational or professional qualifications.

1. Sector/specialist knowledge & experience

Experience in a Housing/ Regeneration background- desirable

2. Leadership & management experience

Ability to lead and influence stakeholders

3. Communication & influencing skills

A personable individual with proven diplomacy skills

Demonstrable experience of being an excellent team player

Empathetic and patient when dealing with challenging scenarios

4. Organisation & planning skills

Demonstrable organisation and multitasking skills

Strong attention to detail skills

5. Academic & professional qualifications

Educated to degree level or equivalent experience

6. IT knowledge & skills

Experience of using the full suite of Microsoft packages.

Previous experience of maintaining a website would be desirable.

Ability to work with excel spreadsheets

7. Other

Excellent communication skills

Responsible individual

Creative individual

L&Q Values

These are our guiding principles. They describe how we deliver our mission and vision through our behaviours and actions.

People

· We care about the happiness and wellbeing of our customers and employees

Passion

· We approach everything with energy, drive, determination and enthusiasm

Inclusion

· We draw strength from our differences and work collaboratively

Responsibility

· We own problems and deliver effective, lasting solutions

Impact

· We measure what we do by the difference we make

Other

· Commit to supporting L&Q’s environmental policy and social mission

· I will comply with all L&Q Health and Safety policies and procedures and commit to working towards best practice in the control of health and safety risks

Regeneration Coordinator

Responsibility for End Results

Purpose:

Key Responsibilities / Deliverables:

Knowledge, Skills and Abilities

Vacancy Location