Lettings Officer

Lettings Officer (2 full time posts)

Grade 7 (£31,122 to £32,122pa)

About Croydon:

Croydon is London’s most populated borough and is a distinctive and diverse place. Currently, we are undergoing the biggest development and regeneration programme since the 1960s and experiencing expansion in our housing stock to meet the demand for affordable housing in our borough.

We are passionate about the value of our public services and are looking for you to work as part of our highly customer-focused lettings service that meets a diverse range of needs within the community.

There are two full time, permanent posts available. You will be mainly located at our Bernard Weatherill House offices in Croydon and work 36 hours per week, undertaking occasional visits.

We are looking for applicants who are keen to make a positive contribution as well as having:

• Experience of working in a lettings environment, or similar customer orientated service
• Ability to manage customers in a sensitive manner and according to their individual needs
• Ability to work effectively in a team and champion new ways of working
• Ability to manage your own workload, sometimes under pressure
• Ability to be able to use a variety of different IT systems, have excellent organisational, communication and numeracy skills
• To be able to drive or use public transport for occasionally visiting out properties in the borough, if required – Zip cars can be provided.

  Closing date:  Wednesday 1 June 2022

  View the Lettings Officer role profile

  Equal opportunities statement

  Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.

  As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

  Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.