Content Officer - Web & Digital
About us
Hillingdon Council: Putting our Residents first.
About the role
We are excited to offer two roles working for London's second largest borough as part of its exciting digital transformation project.
Whether your background is in the private or public sector, this role is your opportunity to join a large council during what is an interesting and challenging time for local government.
Reporting into the Media, Campaigns and Digital Manager, you will be a key player in the Corporate Communications team and have frequent contact with officers from services across the authority as the council transforms its customer contact models.
As a Content Officer for Web and Digital, you'll be accountable for the day-to-day management, ownership and development of the council's digital communications, which predominantly involves writing and editing website and intranet content. You will be responsible for delivering high quality and effective digital communications across a variety of channels to ensure that residents are well informed about the work the council does and the services it provides.
About you
You will have significant experience of producing successful, innovative and engaging website and digital content, including social media, for a large organisation.
Excellent knowledge of content management systems and social media is essential, as is the ability to analyse data to evaluate content and drive service delivery improvements. Although this is a content role and not a technical web development role, a broad understanding of web technology and web forms would be preferable.
You will be skilled in writing accurate, consistent and high-quality copy, and strong editing skills are a must. The ability to manage a busy workload and meet set deadlines is also necessary. You will work within a business partner model and be happy to work with people at all levels, developing and maintaining strong working relationships with services across the council.
Please note this role involves hybrid working (50% attendance in the office).
For an informal discussion or further information about this role, please contact please contact Neelum ().
What we offer
We offer a range of Company benefits. These vary according to the business area and role but may include:
- local government average salary pension scheme
- free parking (4 days a week) if based at the Civic Centre
- a 36-hour week for all full-time staff
- generous holiday entitlement: a minimum 25 days a year (plus bank holidays), rising to 28 days after five years' service. For more senior positions holiday entitlements can rise to a maximum of 36 days
- career breaks
- flexible working hours
- season ticket loan
- access to a Credit Union
- access to a wide range of training and courses
- discount on a variety of Adult Education courses run by the Council
- payment of professional fees where these are required
- discounts at council-owned leisure centres and swimming pools at Hillingdon (Uxbridge), Queensmead (South Ruislip), Highgrove (Ruislip) and Botwell Green (Hayes)
- cycle purchase scheme
- car sharing scheme
- 30% discount on green fees at council-owned golf courses
Additional information
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS check as well as other employment clearances.
Please describe how you believe you meet the requirements of this position, as set out in the job description and person specification. All applicants are advised to read the job description and person specification before commpleting an applicaton.
For an informal discussion or further information about this role, please contact Emma ().
