Income Support and Home Ownership Manager

Salary range: £60,042 - £67,469 p.a. inc. 

Contract: Permanent

Hours of work: 40 hours per week

Location: Civic centre and other locations from time to time

 

 

Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.

 

The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.

 

 

As Income, Support and Home Ownership Manager you will be responsible for leading a several teams and deliver great services for Brent Council Tenants and Leaseholders.

 

You will have three key areas in your remit, Income Collection, Business Support and Rent Accounting and Home Ownership services for leaseholders. All three areas are high performing and committed to continuously striving to be better.

 

You will lead on driving forward new initiatives that maximise income collection but also prioritise financial inclusion. It is an opportunity to transform how we engage with leaseholders and develop and establish a new offer that drives up satisfaction.

 

This is a dynamic role that provides an opportunity to engage with many stakeholders across the organisation.

 

With responsibility for collecting over £70 million in rent each year, we need someone who understands and prioritises the importance of income collection.

 

 

We are looking for someone who is a perfect balance. You should lead with both your heart and your head, value creating structure and good foundations but champion change and testing new ways or working and be both a performance and people manager.

 

As a service, our culture is important to us as, is providing the very best service to our residents. You should be dynamic and able to work across multiple work streams, position yourself as a go to person for getting things done and have excellent financial management skills.

 

As part of the Management team, you will be an integral part of how we as a landlord operate and building positive working relationships will be essential to this. We want you to be as passionate about working on social housing as we are and experience within the sector is essential.

 

Closing date: 05 June 2022 (23:00)

 

 

Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.

We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.

 

Brent has a positive approach to flexible working.

 

As a disability confident employer Brent welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on  recruitment@brent.gov.uk