Grade 16 (£52,746 £54,873)plus 3k Market Supplement
About Croydon Council
Croydon is London’s second largest borough. Effectively a city within the city, it is full of brilliant and diverse people, businesses and places.
As a council we’re going through tremendous change, from our evolving response to the pandemic, to our plans to radically reshape and renew our organisation as a result of financial challenges. We are essentially building a brand-new council around ourselves. One that is focused on getting things right for our residents, while delivering very differently and within a sustainable financial environment.
About the Croydon Digital Service
Digital capability and service redesign are critical to our renewal plans.
Established in 2019, the Croydon Digital Service (CDS) is one part of the council that has already transformed, replacing a traditional ICT department with a GDS-style service to support the digital transformation of the council’s internal operations and online services for residents. We are a small and creative team that achieves a lot with a little. We continuously iterate our culture and processes to enable all team members to bring their whole selves and do their best work.
We are signatories of the Local Digital Declaration, committing us to delivering user-centred services that meet the Government Service Standard, and to following the Technology Code of Practice. We seek to collaborate, wherever possible, with other local authorities to share learnings, ideas and solutions.
Working with Local Digital Declaration funding, Croydon spearheaded a project to create a ‘white label’ version of its Drupal based website to make available to other councils. The potential savings for councils was clear and the project won public funding to take it forward to what is now known as Local Gov Drupal. As a council we work closely and collaboratively with the Local Gov Drupal team and use the codebase on the croydon.gov.uk website. Now serving over 20 councils, we look forward to reaping the rewards of this association by way of new features and fixes being made available which will save the council time and money in development costs.
We work in the open, inviting feedback and input from our stakeholders. You can see examples of our work at www.croydon.digital – a site we share with the local tech community.
About the role
We are looking for a Senior Delivery Manager to help us deliver continuous improvements to our website, using and feeding back in the LocalGov Drupal codebase.
You will work with our web developers and content designers as ‘servant leader’ on our backlog of maintenance and improvements, resolving blocks and coaching the team in agile delivery.
You will run agile ceremonies and work with the web product manager and delivery lead to prioritise the development backlog.
You must have strong experience of change management, stakeholder management, analysis, technical delivery and a focus on user needs.
Ideally, you’ll have experience of working in local government, or the public sector, but this is not essential.
We have forms to fix, new sites to create, services to redesign, and a pivotal role to play in the Croydon council renewal plan.
Croydon Council is transforming – come and be part of building a new council.
Full Time 36 Hours
Closing Date 24 May 2022(11:59pm)
Equal Opportunities and Safeguarding Statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We will be pleased to consider applications from candidates seeking flexible working arrangements.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.
The successful candidate will be subject to a standard DBS check