Role Purpose

The purpose of the role is to Administer claims for Housing Benefit, Local Council Tax Reduction Scheme, Free School Meals and School Clothing Grants.

Process all claims accurately in accordance with Benefits Service standards, targets, and objectives, ensuring claims are assessed in accordance with Government Regulations, Benefits Service policy and procedures.

In accordance with the Council’s tackling poverty strategy, provide general Welfare Benefits advice and assistance.

Process all Benefits claims within deadline, always providing residents with a high-quality Benefits service meeting accuracy and output/claims processing targets.

Requirements

This post will require a DBS Basic check.

This post will require Benefit Assessment Experience.

Additional Employee Information

The Council is looking to fill this position permanently with the successful candidate needing to demonstrate a sound and detailed knowledge of Housing Benefit, the Local Council Tax Reduction Scheme and associated legislation, Educational Welfare Benefits and associated Council policies and procedures.

Applications close Tuesday 30th November 2021 and it is intended that interviews will take place between Monday 13th December to Friday 17th December2021.

Tower Hamlets is a modern, forward thinking local authority, offering flexible working arrangements, generous annual leave, local government pension scheme and other staff benefits.