Apprentice Business Support Office Registry

Business Support Officer Registry office (Apprenticeship)

Scale: London Living Wage £10.85 per hour

36 hours per week

2 Years Fixed Term

About Us

Newham is a vibrant inner-city Borough with excellent transport links to the rest of London and South-East England, including Kent, Essex, Surrey and Middlesex. With an ethnically diverse population there are up to 220 languages being spoken in the area. Proud to be home to one of the youngest and most diverse cultures across the country, Newham is an exciting and challenging borough that is committed to putting people at the heart of everything we do.

The Borough boasts iconic landmarks such as, Green Street, the Olympic Park, Excel centre, Westfield Shopping Centre and the University of East London. Newham is changing rapidly, benefiting from significant investment, creating new jobs, homes and opportunities for all. 

About the Job

The successful candidates will be part of a team covering registration services based at the Register Office in East Ham Town Hall, as well as approved venues within the London Borough of Newham

The services offered by the Registration Team covers Monday – Sunday, 9am – 5pm, and we offer evening appointments, which covers the following duties:

Attend Notices of marriage/civil partnerships

Register and conduct marriages/civil partnerships and other non-statutory ceremonies

Register births (including re-registrations)

Register deaths

Register still-births

Complete corrections

Issue marriage authorities/civil partnership schedules

Issue/sign certificates

Marriage/civil partnership ceremony preparation (process information copies, check authorities, chase payments)

Conduct pre-ceremony meetings to finalise ceremony requirements

Advise customers on registration matters on the phone, in person and by emails

Conduct Citizenship Ceremonies

Citizenship Ceremony preparation

Nationality and Settlement Checking appointments

About You

This apprenticeship opportunity requires you to be committed to the full 2-year term of learning, demonstrating an ambition to develop your career as a registrar by excelling in your duties within Newham’s Licencing & Regulatory Services.

To qualify for the apprenticeship you will need:

• Grade 4 / C or above in English and Maths GCSE (or other level 2 equivalent)

You will need to demonstrate the following skills:-

• • Excellent customer service
• • Good communication
• • Accurate recording and legible handwriting
• • Ability to work with minimum supervision
• • Be well-organised and able to prioritise

How to Apply

For an informal conversation about this position feel free to contact Tokunboh Adeyemo (Team Leader - Health & Safety Enforcement ) on 0203 3733361.

The closing date for receipt of applications is 26th September 2021, however interest in this job may be high and we therefore reserve the right to close the vacancy early.

You will be notified if your application has been successful.  Interviews are scheduled for 11th and 12th October 2021

Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770.

Please view Apprentice Business Support Registry jd

Additional Information

The London Borough of Newham is a Disability Confident employer. Candidates who declare that they have a disability in accordance with the Equality Act 2010 and meet the essential criteria as specified in the Job Profile will be guaranteed an interview.

Newham is one of the youngest, most diverse, and vibrant boroughs in the UK. As an inclusive employer, we are committed to ensuring our workforce reflects our local population. We welcome and encourage applicants from under-represented groups, including applicants who are ethnically diverse and/or applicants who have a disability.

Priority consideration on all advertised roles will be given to London Borough of Newham Redeployees.

The London Borough of Newham is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects staff and volunteers to share this commitment. 

Please be aware that a Disclosure and Barring Scheme (DBS) check will be required for any position with access to these groups under the provision of the Rehabilitation of Offenders Act 1974.

In addition, the Authority reserves the right  to request employees undertake a basic disclosure check (Disclosure Scotland) where required for the role this includes  anyone who has access to (or information obtained directly from) a government database, or has a GCSX account. These posts will be required to have a Basic Disclosure Scotland check as per the requirements of BPSS (Baseline Personnel Security Standards).

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.