Role: Visitor Assistant
Salary: Scale 5 - £25,137 - £26,997 (Pro-Rata)
Hours: Part-Time post. 18hrs per week, will include working every other weekend.
It’s an exciting time for culture and heritage in Waltham Forest. The Visitor Assistant role will enable the successful applicant to contribute to a thriving cultural borough through delivery of high quality, distinctive and inclusive culture and heritage services. The role will support in meeting, and exceeding, the Public Service priorities, economic recovery, growth and culture-led regeneration.
We are seeking someone who can provide a professional, proactive, customer focussed, information and support for cultural venues including the William Morris Gallery, Vestry House Museum and the Archives and Local Studies service, maximising income from sales and related commercial opportunities. You will be responsible for the safety and security of visitors and the collections on display, including general housekeeping, and will provide high quality front of house services. You will have excellent customer service and interpersonal skills and experience of working in a busy, fast-paced environment. A flexible ‘can do’ attitude is essential. With the VA role spanning these numerous duties, amongst other tasks, we are looking for someone who is able to adapt and deliver a consistent and excellent service across an array of areas.
The Museum and Gallery Service operates 7 days a week. We are currently looking to recruit new members to the team who will be required to work alternate weekends; the role will also include some days in the week. We are keen that our team reflects our local community and welcome applications from candidates from diverse backgrounds.
Shortlisting Date: 22nd June 2021
Interview Date: 24th/25th June 2021
Start Date: Week beginning 5th July 2021