This is an exciting time to be joining the London Borough of Tower Hamlets!

We have a clear and engaging Digital Vision with a focused work programme aligned to delivering on our transformation agenda. This role is critical in supporting our vision to use digital innovation to support an excellent customer experience.

The successful applicant will:

1. Lead in the development of online products and processes to support a seamless customer experience

2. Lead in the development of internal digitalised products to support a seamless internal customer experience

3. Act a champion for the Council’s Customer Relationship Management (CRM) system

4. Model agile practices in developing fit for purpose products that meet customer needs

Significantly, this role will act as a digital champion, supporting internal and external stakeholders in co-designing products as well as crucially providing that challenge.

Working as part of a dynamic Digital team, the successful applicant will need to be a team player, have excellent communication skills and an entrepreneurial way of working.

This is a fixed term role for 18 months.

If this sounds like you then we would love to hear from you!