Care Coordinator

Care Coordinator

We are One Housing, and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs.
Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career with a not-for-profit organisation that is proud to make a genuine difference to peoples’ lives, every day.

Join our Care team as a Care Coordinator.

Working in Care can be demanding, but our colleagues are always kind and compassionate no matter what challenges they encounter. Working as a Care Coordinator is not only varied and interesting, but also incredibly rewarding.
As part of our team, you will be conducting work that you can be proud of, ensuring the safety and happiness of our customers in their home.

We are an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.

The role

You will support our other Care Coordinator in leading the care aspect of service delivery in our extra care service for up to 66 residents in their individual flats. You will drive high-quality care, hospitality and support in an exceptional environment. You will be in all aspects of care provision including recruitment, development and deployment of the care team, and managing the referral process from marketing, assessments to customers moving and settling in. You will work with family, friends and adult social care officers to develop personalised care plans which goes beyond meeting the customers basic physical care needs and achieving their aspirations. You will ensure the care team deliver outstanding personalised care and support for residents and ensure CQC, ARCO and relevant legislation and performance standards are exceeded.
Location: Roden Court, Haringey
Salary: £25,721.80 per annum
Working hours: Full time, permanent. 37.5 hours per week. Shifts include 7am-3pm or 2pm-10pm including some weekend working.

Your responsibilities will include:
• Direct Management of the care team monitoring staff development through supervisions, appraisals, and training to assist them in delivering a high-quality service.
• Overseeing the referral process including assessments, move-in and settle-in of people into the scheme.
• Ensuring care assessments, care and risk planning meets best practice and customers aspirations.
• Creating, managing, and monitoring customer care plans, ensuring staff rotas meet residents’ needs and aspirations.
• Ensure CQC and ARCO compliance.
• Completing medication audits.

What you will need to succeed

We are looking for someone who is able to lead from the from the front and believes in working together as part of a team, who shares our values and who is positive and friendly. The successful candidate will have:
• Level 3/5 diploma in Health and Social Care or Social Care Management - essential
• Knowledge of CQC standards and CQC Compliance – essential
• Experience and knowledge of effective staffing and managing care hours
• Experience / understanding of staff supervision, development and retention in a care and support setting
• Understanding of Extra Care referral processes from initial enquiry to move-in and settle-in
• Great level of IT skills and literacy

The offer

Our Life@One benefits offer you an array of perks designed with your wellbeing in mind.
Salary: £25,721.80 per annum
Your holidays are important to us. Take up to 20 days annual leave plus bank holidays.
Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues.
Get paid to do good. We offer you two days off on full pay each year to volunteer in our communities.
Look after your loved ones. Our healthcare cash back plan allows you to claim back cash for you and your family’s healthcare.
Well done! With our colleague recognition programme, you will know when you have done a #greatjob.
Learning never stops. One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
We are here for you. Our employee assistance programme offers counselling and support for you and your family 24/7.
Stay book smart. Take up to five paid days off per year to study toward a relevant qualification.
Experience new things. We offer you a career break after 3 years’ continuous service.

About us

As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and their workforce reflects that. We understand the strength we gain from having and supporting our diverse teams. The different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work.
We welcome applications from everyone.

Apply today for a fulfilling career in our Care team.