Civil Enforcement Officer

Job introduction

Do you enjoy working outdoors, helping people and have great communication skills?

Do you have excellent customer service skills and enjoy being active?

If you are interested please contact our team for more information:

Email - Tracy.tinsley@nsl.co.uk or phone 07425 633904

Email - Agata.martin@nsl.co.uk or phone 07826 918546

About the role

Our Civil Enforcement Officers are the eyes and ears of the local community, patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines. You will play a significant role in reducing traffic congestion and improving air quality through the enforcement of parking restrictions.

Your day will be spent, mostly outside, in all weathers, walking up to 10 miles per day, so please consider this before you apply. You will be dealing with members of the public face to face, so customer service must be something you enjoy, sometimes in difficult situations.

You will be required to work 42.5 hours per week, Monday to Sunday 5 days a week, 8.5 hours per day. Shifts vary so flexibility for the role is essential.

You must enjoy dealing with people, be friendly polite, and willing to offer support, advice and assistance to colleagues and customers. PC skills would also be an advantage, as you will be using a hand held device daily.

We are an equal opportunities employer and offer:
28 days annual leave including bank holidays
Employee Benefit Scheme- Including Cycle to Work Scheme
Reward & Recognition Scheme
Training & development opportunities
Employee Consultative Committee to represent the voice of colleagues