Co-creation Lead

You’ll be joining Optivo at an exciting time as we focus on developing innovative ways to involve our 90,000 residents in improving the way we work. Optivo’s 2020-25 Strategic Plan, ‘Co-creating our Future’ puts this front and centre. In this new role, you’ll join a new team tasked with bringing our co-creation ambitions to life.

Optivo’s new ways of working offers flexible arrangements that will allow you to work remotely with occasional travel to offices where required.

As Co-creation Lead at Optivo you’ll use your co-production skills to lead on projects which involve residents, staff, and external stakeholders to design or improve Optivo services, policies, and procedures. You’ll be working across the business facilitating co-creation projects and advising colleagues to deliver their own.

You’ll collaborate with senior staff and stakeholders, using service design and user research techniques across a varied range of projects in line with Optivo’s co-creation framework. You’ll plan and deliver projects to specifications set by project sponsors, ensuring stakeholders are kept updated throughout. Monitoring and evaluation are important to measuring the success of projects so will form a key part of your role.