Performance and Contracts Officer
Housing is a top priority for Hackney. Ensuring that we deliver a high quality, customer focussed repairs service across our 30,000 homes is paramount. We have recently remodelled our repairs service to match our aspirations and are now looking for a contract management professional to help use drive delivery and promote a performance focussed culture.
As Performance and Contracts Officer, you will be responsible for ensuring effective management of our building maintenance contracts and delivering on related customer, operational and financial targets. The role will demand forensic analysis of areas of the business to drive improvement, helping us to ensure that we promote continuous improvement and secure value for money. You will additionally lead on the reprocurement and mobilisation of new contracts as required and support staff on the ground to manage contracted work to a high standard.
The ideal candidate will have substantial knowledge of commercial and contract management practices within the building maintenance industry, along with a strong track record of managing working relationships with contractors successfully. With strong commercial awareness and negotiating skills, you will be adept at identifying opportunities for service improvement and savings. You must demonstrate excellent analytical, financial and problem-solving skills and have experience of implementing contractual changes and introducing new ways of working successfully.
Hackney is one of the UK’s highest performing local authorities, serving one of London’s best places to live and work. We have achieved a huge amount: our services, our schools, our public spaces are all amongst the very best. We have changed the reputation, not just of the Council, but of Hackney itself. Bringing jobs and investment into the borough, securing the legacy from 2012 Games, and making this a place of which we can all be proud.
Please include a supporting statement, addressing how your skills, knowledge and experience would enable you to meet all aspects of the post, as indicated in the job description and person specification.
The recruitment process is anonymous. Please ensure that you do not include your name on any of your supporting documents or on the file attachments.
Closing date for applications: Sunday 16 May 2021
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available hackneyworksjobs@hackney.gov.uk